2019 Technical Support Salary Colorado (Updated Daily) | Built In Colorado
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Technical Support salary in Colorado

Average Base Salary in Colorado

$66,248
$6,979
Additional Cash Compensation
$73,227
Total Compensation
Median: $66K
Min: $36K
Max: $190K

How Much Does a Technical Support Make in Colorado?

The average salary for a Technical Support in Colorado is $66,248. The average additional cash compensation for a Technical Support in Colorado is $6,979. The average total compensation for a Technical Support in Colorado is $73,227. Technical Support salaries are based on responses gathered by Built In Colorado from anonymous Technical Support employees in Colorado.

Colorado by the numbers

3,386
Total number of Tech companies in Colorado
114,392
Total number of tech users on Built In Colorado
ALL INFO IS 100% ANONYMOUS & PRIVATE

Technical Support jobs in Colorado
21

Frontline Technical Support Engineer

Greater Boulder Area
1 week ago
+49
Provide exceptional customer service while responding to phone, e-mail and online requests for technical support. Provide attention to cases according to Service Level Agreements and customer status. Provide Tier1, first point of contact and basic troubleshooting for customer issues. Conduct customer follow ups for existing cases. Handle portal access requests and issues for customers. Assist customers in basic installation and deployment of Carbon Black’s software products. Clearly identify, document, and find solutions for customer issues and product problems. Escalate critical customer situations to the appropriate level of management and Tier2 support. Participate in Knowledge Centered Service training to become a licensed publisher and contribute to the company knowledgebase.

Production Support Engineer, LA

Greater Denver Area
1 week ago
+20
You'll be part of our production support team, providing world-class support to our customers. You'll achieve expert level knowledge of product capabilities and configuration options. Equipped with this knowledge, you'll respond to support inquiries, share knowledge, and help customers solve problems. You'll grow your development skills by assisting Engineers in the field with JavaScript instrumentation. You'll partner with platform engineering and customer success teams to diagnose issues and ensure top customer concerns are prioritized. You will innovate and solve new problems every day. This role is perfect for junior developers who want to grow their skills with new technologies, learn from and be mentored by experienced leaders, and gain real-world experience in the Digital Intelligence space. If you're motivated and aspire to eventually move into a senior role in Software development, Sales Engineering, or Customer Success, this is a great place to start.

Production Support Engineer, Denver CO

Greater Denver Area
1 week ago
+20
This role is perfect for junior developers who want to grow their skills with new technologies, learn from and be mentored by experienced leaders, and gain real-world experience in the Digital Intelligence space. If you're motivated and aspire to eventually move into a senior role in Software development, Sales Engineering, or Customer Success, this is a great place to start.

Production Support Engineer, Colorado Springs, CO

Colorado Springs
1 week ago
+20
You are highly proficient with HTML, CSS and JavaScript that runs in a web browser. You also have a working knowledge of Facebook’s React Framework. Extra credit if you've dabbled in native mobile frameworks. Sure, there are other things you probably know, but these are the technical skills that will prove most valuable in this role. You’re curious, so you’re probably really familiar with a variety of different tech. This is a good thing because we understand the value of learning continuously and expanding out of your comfort zone.

IT Support Engineer

Greater Denver Area
18 hours ago
+26
Provide IT assistance via remote support channels to all Gusto employees for a multitude of operational tasks e.g. password resets, access requests, application support. Requests can come in via Slack, Jira, email, or Zoom. Keep the IT team scaling efficiently by automating onboarding, offboarding and access workflows. Provision/Deprovision accounts and setup and document all required access for new employees. Work with functional teams and business leaders to ensure all standard profiles for new hire access are kept up to date. Track, resolve, or dispatch all issues in Jira Service Desk. Administrate and integrate cloud services e.g. Gsuite, Slack, Okta, Azure, Duo Security, Jira, Office365, and many more. Create and update technology documentation for internal IT teams and for Gusto employees.

Technical Support Engineer - Contract

Greater Denver Area
4 days ago
+32
As the Technical Support Analyst at Xactly Corporation, you'll be responsible for providing excellent integration support for high profile customers. We are seeking an energetic, driven and articulate team player who is passionate about technology, learning, and helping others. We're all about making things easier, better, and more efficient. Our goal is to build the best Customer Support department on the planet, and you will help us do that!

Technical Support Engineer

Greater Denver Area
2 weeks ago
+47
Pax8 is the leading value-added cloud-based SaaS distributor, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving over 6,000 partners through the indirect sales channel, our mission is to be the world’s favorite place to buy cloud products. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a

Technical Support Engineer

Greater Boulder Area
3 weeks ago
We are seeking a Technical Support Engineer to join our team at our corporate office in Boulder, Colorado. We support over 2,000 global customers who are reliant on our software solution. The primary function for this role is to provide an excellent customer experience, centered on great technical support to LogRhythm customers. This role will work cross functionally with engineering, fulfillment, and sales. The Technical Support Engineer

Technical Support Engineer - First Shift

Greater Denver Area
2 days ago
+33
As a Technical Support Engineer you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging the NetApp SolidFire and HCI product lines. Support incidents can range from various hardware and/or software issues with SolidFire/HCI storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. To be successful in this role, you must be a motivated self-starter and self-learner, and possess a strong customer service mentality. This role will provide you with an opportunity to develop your technical skills by learning and supporting infrastructure built for the next generation data center.

Technical Support Engineer, Tier III

Greater Boulder Area
1 week ago
+32
Recurly is looking for an experienced (Tier III) Support Engineer to join our Technical Support team! At Recurly, we are all about our customers! We are passionate about providing fast, efficient, and friendly service. The Technical Support team is an integral part of our business, and we want to grow our organization with dedicated individuals. As part of an advanced and collaborative technical support team the Engineer will manage ticket escalations on the Recurly API from our customer-facing chat agents and application specialists and work directly with customer development teams by responding through email or the occasional phone interaction. This contributor role will support the business by answering customer questions on the API and implementation in the customer network environments, perform server log analysis, test/troubleshoot API issues and make solution recommendations. This role will provide support as necessary to both the customer and to Internal Recurly teams. 

Tier I Technical Support Agent

Greater Boulder Area
1 week ago
+32
Recurly is looking for an experienced (Tier I) Support Agent to join our Technical Support team! At Recurly, we are all about our customers! We are passionate about providing fast, efficient, and friendly service. The Technical Support team is an integral part of our business, and we want to grow our organization with dedicated individuals. As part of an advanced and collaborative technical support team the Agent will manage incoming tickets, phone calls, and chats. This contributor role will support the business by answering customer questions relating to our application and any aspects relating to troubleshooting issues, perform server Splunk and Postman queries and make solution recommendations. This role will provide support as necessary to both the customer and to Internal Recurly teams. 

Technical Support Representative

Greater Boulder Area
2 weeks ago
• Enthusiastically support customers by phone, email, social media and other web-based tools. • Accurately identify, analyze, and resolve technical and non-technical issues in a timely manner. • Work in a team environment to achieve shared goals. • Promptly escalate more complex problems to appropriate internal resources. • Participate in enhancing the product from initial design through testing and delivery. • Enthusiastically provide internal support for the application. • Continuously endeavor to improve the quality of our support and service, both internally and externally. • Provide on-call customer support on a shared rotation.

Technical Support Salary ranges

The most common Technical Support salary in Colorado is between $50k - $60k.

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 500+ employees, earning $65,750 on average.

Technical Support Salary by gender

The average Technical Support salary for women is $80,000 and the average Technical Support salary for men is $69,812.

Technical Support Salary by Years of Experience

The average salary for a Technical Support with 7+ years of experience is $87,580. The average salary for <1 year of experience is $70,000.

Average Operations salaries in Colorado

Job Title Average Salary Salary Range
Customer Support Rep $41,449
Min: $29K
Max: $65K
Operations Associate $49,195
Min: $30K
Max: $88K
Desktop Support $49,601
Min: $40K
Max: $65K
Office Manager $52,040
Min: $33K
Max: $75K
Sales Operations Analyst $58,111
Min: $42K
Max: $87K
Client Success Manager $60,709
Min: $37K
Max: $155K
Technical Support $66,248
Min: $36K
Max: $190K
Customer Support Manager $74,982
Min: $48K
Max: $127K
Business Analyst $75,900
Min: $50K
Max: $120K
Business Intelligence Analyst $79,928
Min: $55K
Max: $110K
Sales Operations Manager $82,429
Min: $51K
Max: $171K
Operations Manager $87,772
Min: $54K
Max: $170K
Senior Business Analyst $97,189
Min: $77K
Max: $150K
Marketing Operations Manager $101,167
Min: $80K
Max: $115K
Director of Customer Success $102,600
Min: $67K
Max: $185K
Director of Operations $125,676
Min: $60K
Max: $200K
Vice President of Operations $172,675
Min: $100K
Max: $228K
Vice President of Care $186,000
Min: $125K
Max: $210K
COO (Chief Operating Officer) $187,813
Min: $85K
Max: $275K

Colorado Companies with the Highest Operations Salaries

Skills that affect Technical Support salaries in Colorado

1
Customer Support
8% have this skill
2
IT Support
6% have this skill
3
Business Operations
5% have this skill
4
Operations Management
4% have this skill
5
Team Training & Development
4% have this skill
6
Account Management Ops
2% have this skill

Recent Technical Support salaries in Colorado

$85,000
Yearly Salary
A Implementation Specialist reported a yearly salary of $85,000
< 1 Year of Experience
Female
201-500 Employees
Denver
$61,000
Yearly Salary
A Support Engineer reported a yearly salary of $61,000 with +$1,000 in additional cash compensation
1-3 Years of Experience
Male
51-200 Employees
Boulder
1-5 Reports
$83,471
Yearly Salary
A System Administrator reported a yearly salary of $83,471 with +$5,000 in additional cash compensation
3-5 Years of Experience
Male
500+ Employees
Boulder
$51,168
Yearly Salary
A Technical Support reported a yearly salary of $51,168
7+ Years of Experience
Male
500+ Employees
Denver
$58,346
Yearly Salary
A Service Desk Analyst reported a yearly salary of $58,346
7+ Years of Experience
Male
500+ Employees
Denver
1-5 Reports
$53,000
Yearly Salary
A Technical Support Engineer reported a yearly salary of $53,000 with +$1,500 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
Denver
$75,000
Yearly Salary
A IT System Admin reported a yearly salary of $75,000 with +$2,500 in additional cash compensation
7+ Years of Experience
Female
500+ Employees
Boulder
$55,000
Yearly Salary
A IT Operations reported a yearly salary of $55,000
1-3 Years of Experience
Other
201-500 Employees
Denver
$76,000
Yearly Salary
A Network Administrator reported a yearly salary of $76,000
7+ Years of Experience
Female
500+ Employees
Colorado Springs
$110,000
Yearly Salary
A Implementation Manager reported a yearly salary of $110,000
3-5 Years of Experience
Female
500+ Employees
Denver
Salaries//Operations//Technical Support