Operations Jobs in Colorado

Facilities Assistant II Job Type: Full TimeLocation: Denver, CODepartment: Facilities The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you possess the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark! We're not a phone company; we're a cloud business-solutions provider. We've thrown out the old PBX

Havenly, Inc. is a fast-growing consumer services startup, located in the heart of Denver. We offer online interior design services that make decorating your home simple, convenient, affordable and accessible for everyone. We're looking for enthusiastic and highly motivated problem solvers who love working with people and are eager to jump in and ensure the success of our e-designer base. You’ll be on the front lines providing support to our

Candidate Profile Hotel Engine, a membership based hotel booking site, provides business professionals access to corporate rates on hotel stays. Our Member Experience Specialists work with individuals, API integration partners, and hotel suppliers on any changes to an original reservation being made. We work with all hotel brands and are advocates for our clients, working to complete cancellations, change of date requests, negotiate out of fees,

Work in tandem with Client Success Manager to onboard new clients and maintain existing accounts Build in-app content and manage campaign launch workflow. Implement strategies to help brands maximize marketing exposure within the app and align with brand’s marketing initiatives. Coordinate cross-functionally to develop, manage and maintain in-app advertising. Stay up to speed on latest industry news and research. Act as point person for internal campaign facilitation.

Become an expert Zen Planner user and stay on top of changes in each software release. Work as a consultative partner to your customer, building rapport, providing direction and communicating customer specific feedback via phone, email or chat. Identify, diagnose and resolve Zen Planner technical and usage issues. Prioritize issues and escalate actionable items to the development team. Validate reported issues using testing techniques and tools. Collaborate closely with team members to provide creative solutions to unique problems. Proactively reach out to clients to ensure optimal use of the Zen Planner software. Maintain established metrics while serving as a representative of our OHANA values. Manage incoming weekend support requests via email on a rotating basis. Strive to attain high customer satisfaction ratings consistently. Help develop, improve and implement Standard Operating Procedures. Work towards quarterly goals that contribute to professional success and/or that of the company. Some evening and weekend hours are required.

The mission of our Education Coaches (ECs) is to: ...guide students as they explore classes, programs and degrees in order to make thoughtful decisions about the next step in their educational journey. ECs are Guild ambassadors and trusted partners who believe in the power of education as they work with students to make transformational life decisions to use their education benefits and advance their professional opportunities.

As a Desktop Engineer on the Healthgrades’ team you will help make our Infrastructure and Engineering teams ridiculously productive while transforming the entire company into an increasingly modern IT organization. Your critical role starts with bringing your wide knowledge area including Windows operating systems and server administration, customer service skills and aptitude to support internal end users, standardize procedures and to build out/maintain IT equipment.

What are we looking for? Title: Customer Success Manager Compensation: Market salary, commensurate with experience Reports To: Senior Manager, Professional Services Who are we? We are Documoto, a Denver-based software company with a vision to help equipment manufacturers, their network, and their equipment owners “Keep the World’s Machines Working”. It’s a big vision for a huge market. Our flagship product is an industry-leading SaaS

WHO WE ARE LOOKING FOR: Raise your hand if you LOVE ads! Yeah, we feel the same… So come be part of the solution, by joining the team that is changing the face of advertising for the better. Founded by the pioneers of real-time bidding (RTB), The Trade Desk has become the fastest growing demand-side platform (DSP) in the industry by offering agencies and their advertisers a best-in-class technology platform that focuses on delivering meaningful and relevant engagement with consumers.

The OpportunityWe are looking for a Sr. Security Analyst to work in the Security Architecture and Engineering teams as an advocate for our customers on security improvements to enhance our security posture. This person would work with various engineering teams to identify vulnerabilities of our product and track those fixes to completion. This position requires strong interpersonal and communication skills, an ability to work as part of a team

We are looking for support experts who are passionate about providing small business owners with the best customer experience in the world. You will teach our customers about our newest product features and act as their advocate internally to influence our product decisions and roadmap. You'll work collaboratively with a supportive team to help business owners manage their companies more effectively.

As a Customer Success Analyst at Ombud, you will be responsible for supporting our clients; learning all of the ins-and-outs of what it takes to support SaaS clients. You will be our front-line, interacting directly with our customers. You’ll field questions, troubleshoot, and conduct live demos/trainings. Ideal candidates will provide the highest level of service, demonstrating extreme willingness to solve problems, provide best practices, and

We are searching for a dynamic, operations-focused Director of Strategic Programs (Chief of Staff). The Director of Strategic Programs will ensure the timely and accurate completion of multiple strategic initiatives occurring simultaneously. The person in this role will be responsible for providing analytical support, consulting and cross-functional implementation leadership. In this Director of Strategic Programs role, you will gain hands-on experience in how to run a software company. This role will give you a front-row seat in how a company leadership team works. The DSP role has tremendous career growth opportunity, with the prospect to evolve into an indispensable member of the executive team.

Supporting students who submit support tickets to resolve their issues and connect them to the correct next steps. Help develop support resources for English Language Learners. Connecting with Enrollment, Student Services, Finance, and Enterprise Sales/Client Success teams to collaboratively solve problems and identify areas of opportunity with individual students and also with business processes. Identifying strategies and opportunities for process improvements. Asking the questions that will help you help the team continuously improve our outcomes.

The Technical Support Representative interacts directly with customers and other FWI departments to resolve Tier 1 customer technical support cases. This role has significant impact on the customer experience with FWI. A successful Technical Support Representative exhibits strong communication and troubleshooting skills and works well in a team environment.  

m/Oppenheim is assisting WESTAF in the search for an entrepreneurial Executive Director with a significant understanding of technology and a commitment to cultural causes to develop, deploy, and maximize revenue from software and services that strengthen nonprofit arts ecosystems. For more information, please review the complete Position Description. Headquartered in Denver, Colorado, WESTAF (Western States Arts Federation) is a nonprofit

JOIN FRONTSTEPS There are 69 million Americans who live in common interest communities and the FRONTSTEPS team is building powerful solutions to impact these residents and their community leaders. We believe that each member of the FRONTSTEPS family contributes to our end goal: helping our customers, and their communities, become safe, informed, and efficient. FRONTSTEPS was recently ranked in the top 100 Digital Companies in Colorado. Join our

The ideal candidate will have a solid foundation of network switching, routing, and firewall configuration in a multi-site environment. The candidate should be experienced in Windows infrastructure including Active Directory, DNS, DHCP, Radius, DFS, Backups, Powershell and fileprint sharing. The candidate will also have experience working with phone systems, network routing/switching, and SAAS cloud infrastructure. AWS networking, security, EC2, IAM and S3 experience is a plus.

The PaySimple Customer Experience team is looking for a seasoned Customer Success Manager who has a passion for developing customer relationships and driving incremental business from within their customer portfolio. You: You are an experienced and strategic account manager who has had the opportunity to manage a large portfolio of customers, preferably in the SaaS space.  You have proven your ability to ‘land and expand’ and been a sales leader

PaySimple, voted one of the best places to work in Denver, is looking for an outstanding service professional to join our Customer Care Team. You: Nothing makes you feel better than making someone’s day or solving someone’s problem. A fast paced day makes you feel energized rather than drained, and you’re at your best when you’re interacting with people. You love to dig in to a complex problem and come up with a solution.Us:  PaySimple is an