Sales Development Representative

| Colorado Springs

Who we are...

BombBomb makes it easy to use simple videos to build relationships through email, text and social media. Our team is scrappy and intelligent. Competitive and collaborative. Fun-loving and tenacious. We're close-knit and love adding new talent to the mix. Rehumanizing the planet can't be done without EXCELLENT people and we want to add you to our already amazing team!

Who we're looking for...

The Sales Development Representative at BombBomb has the primary function of being the first to engage our lead flow for the purpose of qualifying those leads and scheduling coaching sessions for leads with the Inside Sales Team. They are, at many times, the first person that our leads engage with in the free trial experience and as such, will be the physical representation of BombBomb’s first impression with our future customers. SDRs help to create and sustain an amazing culture within their team, our sales floor, and BombBomb predicated on driving results and continual personal growth.

What you will do...

  • Maintain hold rates while staying in accordance with our most current rules of engagement for each new and expired lead. You will use all tools available to you to accomplish this goal, including but not limited to, our CRM, Dialer, Cadences, scripts, and metrics that predict achievement (Demo set %, Demo held %, Calls, Emails, held Rate %, Answer to set %)
  • Convert leads! Stay consistent with the use of strategies and scripts provided by Leadership to drive positive daily outcomes.
  • Log activities per day, and correctly log these activities appropriately in our CRM for tracking. Calls will consist of outreach to brand new free trials, free trials inside of the current cadence for contact, expired trials less than 30 days old, and any manually sent leads from sources outside of free trial flow.
  • Call new trials within 30 minutes! A best practice amongst our SDR team is to contact our new leads as quickly as possible. It has led to our best results from out bounding and should be the prioritized touch in our cadence.
  • Gain script and cadence expertise will be a requirement of the position. SDR’s will be given scripts and cadences to follow from Leadership. An understanding of themes and the mastery of personalizing the scripts as well as an adherence to cadences provided will yield maximum results and will be a necessity for the SDR position.
  • Accurately enter, update, and maintain lead information. Keep accurate notes of conversations had with potential customers in CRM. Vet leads well and document vital information to give ISRs the best opportunity to gain the business.

How you'll do it...

Embody BombBomb’s core values: Relationships, Fun, Humility, Flexibility and Service

  • Communication: Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communications, including email.
  • Industrious: Works diligently towards the pursuit of their goals and achievement of their KPI’s. Someone who is a “go getter” or a determinedly enterprising person. Proactive in fixing or searching out solutions to roadblocks in our processes and workflows.
  • Detail Oriented: Pays close consideration to details and looks to comprehend the reason “why” along with outcomes they yield. They are cognizant of their actions and their work, knowing the next step in a cadence or the next words of a script.
  • Flexibility: Cope easily with change and surprise, adapting your personal style and methods to different people, situations, or approaches.
  • Creativity/Innovation: Constantly thinking of new and innovative ways to proactively solve problems and “stucks”.
  • Coachability: Actively seek out opportunities to develop and grow in role. Takes feedback humbly and implements techniques and coaching provided by supervisors and peers.

Our ideal candidate will be or have...

  • 1+ year of sales experience
  • Immaculate attention to detail
  • Customer focused approach to communications
  • Experience with Sales CRMs, Salesforce preferred
  • Familiarity with the G Suite of products

BombBomb Benefits Package Includes...

  • Excellent Medical, Dental and Vision Benefits for you and your family (2 PPO + HSA option)
  • 15 days paid time off
  • 9 paid holidays
  • 401k Plan with employer match
  • Weekly company-catered lunch
  • Fun workplace: happy hour every Friday and company game room
  • Annual Education/Development for your career growth
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

BombBomb is in the heart of downtown Colorado Springs. We are in walking distance of great food, drinks, and entertainment - with amazing views!

An Insider's view of BombBomb

What’s the vibe like in the office?

The vibe at BombBomb is high energy and fun! Since our company is growing rapidly, employees are highly motivated and driven. One of our core values is fun, and that's just what we do all day long! Whether it's through our work or a game of ping pong, the office is always full of life.

Abby

Senior Sales Development Representative

What projects are you most excited about?

The projects that excite me most are ones that involve creative problem solving and collaboration with other people. I work with a ton of talented people and they are always willing to help me out and answer my questions, if I am improving, the team is improving. I’m constantly learning new skills because of the people around me.

Mattea

Email Designer

How does the company support your career growth?

Growth opportunities within BombBomb are exceptional. For myself, I have felt tremendous support from leadership and my peers as I’ve grown throughout the years. From attentive one-on-ones, to group training sessions, BombBomb provides a great platform to grow. The company can push hard at times, but I’ve never felt alone during times of struggle.

Jeremy

Lead Software Developer

What is your vision for the company?

We’re on a mission to rehumanize how you communicate. Most business communication is done through outdated, plain-text email. BombBomb changes that by making it easy to record, send, and track videos with the tools you use every day. If you want to help us and our customers rehumanize the planet, BombBomb would love to have you.

Rebecca

VP, Partnerships

How would you describe the company’s work-life balance?

Work-life balance is something that is taken very seriously among my team here at BombBomb. I am encouraged often to not burn myself out and to find my own pace. Leadership is aware of how important mental health is and how it drastically improves happiness in the workplace. At BombBomb, your family always comes first.

Conner

Deliverability Anaylst

What are BombBomb Perks + Benefits

BombBomb Benefits Overview

BombBomb offers health / dental / vision insurance, PTO and paid holidays, a 401k plan with company match, Short / Long term disability, and company paid life insurance. There are countless perks, including company sponsored lunch on BombBomb Friday, great beers on tap, professional development opportunities, and paid volunteer time.

Culture
Volunteer in local community
BombBomb sets aside philanthropic paid time off for every employee to volunteer to support causes they are passionate about.
Partners with Nonprofits
BombBomb has established partnerships with Non-profits in our local community, such as Mary's Home and Springs Rescue Mission.
Friends outside of work
Eat lunch together
Intracompany committees
BombBomb has the People Team with 3 pillars - Values in Action, Diversity & Inclusion, and Fun & Events. Participation is on a volunteer basis that rotates. This team fosters and builds the culture!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend

Additional Perks + Benefits

Fridays are the bomb at BombBomb! We enjoy lunch as a team every Friday and celebrate newcomers and people living out the core values. The winner gets two weeks in the corner (truly) Awesome Office. There is a walking/biking trail just steps away from our office and you can be IN the mountains within 15 minutes. The million dollar views of Pikes Peak keep us inspired and energized. We're always learning and growing so lunch-n-learns are common - we discuss everything from how to be an authentic leader to the magic of a true Customer Success experience and selling like a boss. Also, #HACKWEEK is legit and our developers wow us every time with their innovative creations.

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