Expansion Account Specialist

| Colorado Springs

Formstack, the most flexible and powerful form building application, is looking for a Expansion Account Specialist to add to the team.

Formstack is a 12-year-old company with its roots in Indianapolis. Our customers span 110 different countries, and our employees live and work across the U.S. and the globe. We provide a work environment that is flexible and provides great freedom for those who can perform. We are seeking people who demonstrate an ability to work effectively with individuals from diverse cultures and backgrounds.

Who You Are:

  • You are great at building relationships with customers
  • You enjoy helping customers solve problems and improve inefficiencies
  • You thrive in environments that experience a lot of change
  • You speak up when you have ideas on how to improve internal processes or strategies
  • You work well in a team environment
  • You are competitive and enjoy the thrill of hitting a revenue target
  • Your written and verbal communication skills are excellent
  • You are a creative problem-solver
  • You are comfortable working remotely and with a remote team

What You Will Do:

You will become an Account Expansion rockstar by working with clients to build rapport and generate revenue, collaborating with Customer Support to work through tickets from existing clients, and developing processes for qualifying best targets among clients. 

How You Will Succeed: 

  • Revenue generation through cadence driven communications with current clients
  • Build rapport and trust with clients post sale to become an advisor for additional problems Webmerge can solve in their organization
  • Work technical Customer Support tickets in from existing clients to drive additional revenue through plan upgrades
  • Develop and iterate process for qualifying best targets among clients
  • Execute on quota by increasing MRR in existing accounts
  • Strategic sales experience in a business-to-business sales environment
  • Proven success in previous sales roles
  • Strong verbal and written communication
  • Eager problem solver and creative thinker

Bonus Points: 

  • Experience in a SaaS company 
  • Existing technical knowledge or prior experience in a technical sales role
  • Experience with Salesforce 
  • Four-year college degree from an accredited institution 

What Formstack Offers:

  • 100% covered Medical Insurance, as well as company-paid Dental, Vision, Disability and Life Insurance Benefits for full-time employees.
  • Unlimited PTO for all employees
  • 401k with matching company contribution for full-time employees
  • The most up-to-date technology, including company-issued Macs, the latest software and other tools needed to excel at your job
  • Company-paid conferences and extended learning
  • Yearly company gatherings
Read Full Job Description

Technology we use

  • Engineering
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SalesforceLanguages
    • force.comLanguages
    • MySQLDatabases

Location

Our office is right in the heart of downtown on Tejon Street. If you like trendy coffee shops, great shops, and restaurants, this is the area!

What are Formstack Perks + Benefits

Formstack Benefits Overview

Formstack offers Unlimited PTO, 100% Medical (Employee+Family) Benefits, 4 Days of VTO, sabbatical at 5 years, 401(k) match, brand new MacBook Pros to all new employees, remote working, two company retreats a year, conference reimbursements, 2 days off a year for Learning and development, and yearly merit increases!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Formstack offers a medical FSA as well as a Dependent Care FSA!
Dental Benefits
Vision Benefits
Health Insurance Benefits
Formstack covers 100% of our Core HSA Medical plan for Employee+Family. We will contribute $500/year for an individual plan and $1000/year for a family HSA plan.
Life Insurance
Formstack offers life insurance 2.5x of an annual salary for the duration of employment.
Retirement & Stock Options Benefits
401(K)
At Formstack you are eligible for our 401(k) plan starting immediately!
401(K) Matching
Formstack will match up to 6% of your contributions into you 401(k) plan!
Performance Bonus
Formstack offers yearly merit increases as well as small bonuses or gifts depending on company and individual performances.
Child Care & Parental Leave Benefits
Generous Parental Leave
We recently altered our parental leave. Primary care givers get 12 weeks of paid leave and secondary caregivers get 2 weeks of paid leave.
Remote Work Program
Formstack is proud to be a vastly remote organization. The benefit of our physical locations is that it provides space for folks to gather and collaborate. Typically in Colorado Springs, once a week.
Vacation & Time Off Benefits
Unlimited Vacation Policy
At Formstack, time off is essential to get a refresh and come back renewed. With our unlimited PTO policy, take those days off as long as you give us two-weeks notice and pending manager approval :)
Paid Volunteer Time
4 days off a year for paid Volunteer Time Off. We encourage even more time off to volunteer if that is for you! Also, we coordinate events in all our locations for you!
Sabbatical
Formstack offers a 4 week sabbatical once you hit 5 years of employment. All we ask is that you learn something outside your day to day life!
Paid Holidays
Formstack offers 9 paid major holidays off a year!
Paid Sick Days
Perks & Discounts
Casual Dress
Working from home, it is difficult to enforce a dress code! If you do forget to get outta your pajamas and head into the office, that is cool with us!
Company Outings
We have two company outings a year! One being All Hands where the whole company gathers and then Small Hands where each department gets together for a week or so.
Game Room
Ping pong, chill area, TVs! ALL YOU COULD WANT!
Stocked Kitchen
Thirsty, hungry, feeling that beer-thirty feeling....head to kitchen and grab yourself something!
Some Meals Provided
Fridays, random days, special events...we'll get you fed!
Happy Hours
Professional Development Benefits
Job Training & Conferences
We offer 2 days off a year for continued learning and development. If you want to follow some of our 5 guided learning paths, do so! You will receive access to Udemy and we reimburse conferences!
Diversity Program
Formstack is proud to be a diverse and inclusive work place. Whether it is trainings, groups, hiring efforts, or presentations at company retreats, we are proudly a diverse workforce!
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