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Account Manager

| Greater Denver Area

Company Description

Conga’s suite of solutions creates more efficient organizations by simplifying and automating data, documents, contracts and reporting. As the provider of the #1 paid application on the Salesforce AppExchange, we have more than a decade of experience increasing the value of the Sales Cloud by removing systems and process pain points that impede the customer lifecycle. Our 8000+ customers are passionate about our platform and support giving us 5 stars on the Salesforce AppExchange.

 

Conga offers a fast-paced, dynamic environment for professionals looking to help build and enhance a seamless customer experience. Our top of the line product suite, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success. We offer competitive compensation and benefits, including 100% paid health insurance for employees, 401k plan, generous PTO schedule, and lots of additional perks!

Job Description

We are searching for an exceptional Account Manager with a hunter mentality who has the ability to design and execute cross-sell and up-sell strategies to drive revenue into existing customers. The successful candidate will understand our customers’ business objectives and act as their trusted advisor for most effectively utilizing the Conga product suite. Our measurements of success are renewal rates, upsells, cross-sells and referrals. As the primary contact for our customers, you will ensure increased revenue, customer adoption, satisfaction and retention. The Account Manager will be an integral part of Conga’s Corporate Sales team and will work closely with the Account Executives, Marketing, Customer Support, and Finance teams to support the long-term success of our customers.

Job Responsibilities

  • Help reshape and define the Corporate Sales Account Management process to proactively engage customer base and drive wallet share growth
  • Effectively execute territory plan, account plans and opportunity plans to maximize revenue across 100-125 assigned accounts
  • Establish and grow relationships with key decision-makers and influencers within customer base
  • Understand and communicate the business value and ROI of products and solutions
  • Engage customers in dialogues related to infrastructure growth, including their planned and potential needs
  • Leverage Salesforce.com and other tools to track the success of each program
  • Successfully leverage resources within the team; Engage leadership to determine the strategy and methods to ensure success across the entire assigned market segment
  • Utilize tools and best practices to meet and exceed weekly sales goals & metrics
  • Other duties as assigned

Qualifications

 

  • Bachelor’s degree in engineering, computer science, business, marketing or equivalent work experience
  • Must have 3-5 years of experience successfully closing new & existing business, with a focus on building successful territory and account management plans to drive revenue & new product adoption
  • Successful track record selling SaaS solutions (preferably in SFDC ecosystem) into VP/CXO level executives across various functions such as Sales, Marketing, IT, Finance, and Human Resources  
  • Strategic and analytical thinker, able to blend technology vision and business strategy to deepen client relationships, ability to align technology with business objectives
  • Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise
  • Ability to build relationships and influence cross-functionally
  • Exceptional verbal, written and presentation skills
  • Excellent time management skills
  • Team Player
  • Ability to create valid business reasons to engage customers to drive meaningful sales engagements and business opportunities 

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • MixpanelAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • PardotEmail
    • PardotLead Gen

Location

Interlocken Technology Park is a full-service advanced technology business park located in the heart of the high tech Denver-Boulder corridor.

An Insider's view of Conga

How would you describe the company’s work-life balance?

Conga has a way of bringing fun to the office. As I type, a group of our executive team walked by playing holiday music, pouring mimosas and serving donuts. We enjoy quarterly volunteer opportunities to give back as a team, as well as 24 hrs of paid volunteer hours to give back to the causes close to you.

Sienna

Product Marketing Director

How does the company support your career growth?

I've had the pleasure to grow my career internally here at Conga. Management has been extremely supportive of my career aspirations and provides guidance with regular career check-ins. The combination of our open door policy and the company's interest in my growth has allowed me the opportunity to get the most out of my career.

Robert

Solution Manager

What unique initiatives do you have that encourage innovation?

Focus on the relationship with your customers. Truly happy, loyal customers mitigate churn and are open to expanding your relationship as you launch new products and services. Having a team in place that understands this concept and then building it into the culture and DNA of the company ensures the company has the foundation for long-term success

Matt

Chief Executive Officer

What are Conga Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

$1,200 annual professional development allotment per employee

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