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Supplier Relations Manager

| Greater Denver Area
The Supplier Relation’s manager’s primary responsibility is to onboard, develop and maintain a high-quality portfolio of hotel products (i.e. relevant, attractive and competitive) for HotelEngine’s fast-growing global customer base. In doing so, you will also continuously work with HotelEngine’s hotel partners to help them maximize the production potential from their participation in the HotelEngine marketplace by utilizing the power of HE’s unique data insights, internal client requests, distribution and revenue management toolset.
 
Responsibilities:
  • Identify partnership opportunities with hoteliers
  • Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, marketing opportunities)
  • Build the portfolio of local hotel partners through individual research and prospecting by introducing prospective partners to HotelEngine’s marketplace and facilitate their onboarding process
  • Ensure that partner hotels’ products (content, rates and availability) are consistently optimized on the HotelEngine sites to maximize customer conversion
  • Manage RFPs for locally negotiated accounts within his/her assigned hotels
  • Secure seasonal deals and promotions within the guidelines set by management to support the brand’s perk’s initiative
  • Continuously promote and develop hotel partners’ high engagement with HotelEngine’s full suite of:
    • Unique market insights (partner reports, competitive data, key performance drivers)
    • Revenue management tools (dynamic promotions, packages, fenced deals, mobile)
    • Marketing and merchandising opportunities
    • Self-service tools (HotelEngine Supplier Portal)
 
Characteristics:
  • Communicating effectively: you can clearly express ideas and information to others and flex your style according to the specific situation and audience
  • Managing your market: you excel at evaluating local market characteristics, trends and drivers, and you effectively prioritize and manage the performance of a portfolio of accounts to business value
  • Identifying and articulating Partner needs: you able to identify, clarifying and prioritizing partner needs and clearly communicate the needs to development for product enhancements.
  • Formulating and positioning solutions: you enjoy creating "win-win" value for partners by matching needs to relevant offerings and presenting these in compelling ways
  • Gaining commitment: you have the capability to move partner conversations forward and lead conversations to a successful outcome
  • Representing HotelEngine: you can exhibit professional behavior and act as a role model of the HotelEngine values before, during and after interactions with partner
  • Self-awareness, managing and developing yourself: you have the capability to achieve business goals and make the difference in interacting with partners by recognizing the emotions of oneself and of others and to use this information to guide thinking and behavior
 
Qualifications:
  • 2 years of experience in a relevant account management function
  • Fluent English speaker and writer
  • Affinity or experience within e-commerce and/or travel industry
  • Pro-active, sense of responsibility and can work independently
  • Accurate, strong analytical skills and an eye for detail
  • Team player, self-motivated, flexible and open to change
  • Positive attitude
  • Hotel School, or University background preferred
  • Availability to travel and be in local market 20-25% of the time
  • You are already legally authorized to work in the United States.
 
Read Full Job Description

Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • AngularJSFrameworks
    • Ruby on RailsFrameworks

Location

We have a beautiful view of the Rocky Mountains in the heart of the Cherry Creek/Glendale neighborhood close to many trendy restaurants and bars.

An Insider's view of Travelers Haven

How would you describe the company’s work-life balance?

"My work-life balance is the ability to be passionate about both work and life away from work. My purest source of passion is derived from providing for and spending time with my daughter. I am fortunate to love my work, be part of a company that values family, and find joy working with my colleagues."

Dan

VP of Strategic Relations

What projects are you most excited about?

“We’re encouraged to take on as much ownership and responsibility as we can handle, so we’re able to continuously improve and acquire new skills,” she said. “I’m currently working on a project to automate some manual processes, which should make some of my coworkers’ jobs a lot easier, and that’s the most rewarding thing to me.”

Kirstie

Software Engineer

What are some things you learned at the company?

The most impactful lesson has been time management. Sales can be overwhelming at times, so having a good system and structured schedule has proved to be extremely beneficial. Travelers Haven also allows their employees to work together to volunteer and contribute to those in need on a larger scale.

Rick

Sales Associate

How do you empower your team to be more creative?

As a leader, I want to always provide my team with clear direction but I never want to stifle creativity. So while I may tell them what I need done, I will never tell them how to do it because everyone operates differently and those different methods is what set us apart from other companies.

Arielle

Director of Operations

How do you collaborate with other teams in the company?

I could never be as efficient and effective without our team- through delegation and communication we make sure every facet of the client’s stay is as seamless as possible. Whether it’s coordinating deadlines or brainstorming on issue prevention, we’re always in constant communication.

Lana

Senior Client Account Manager

What are Travelers Haven Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Deeply discounted hotel rates. Some of the best parties you've ever been to. Regular team building events and outings. Craft brews and ciders on tap. Ping pong, arcade games, shuffle board and more. Collaborative workspaces with views of the Rockies. Free monthly massages. Paid gym membership. Employer subsidized phone plans.

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