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Senior Program Manager - Site Reliability

| Greater Boulder Area

The Senior Program Manager, Site Reliability is responsible for team leadership, facilitation, organization and reporting of project activities and interrupt driven tasks. The position will be the team motivator, will help drive decision-making, and will support leadership, while influencing the organization to communicate, track and be accountable. This position reports directly to the Director of Site Reliability and may have opportunity to travel to our locations in Jacksonville, FL and Boulder, CO.


Scope of Responsibilities include but are not limited to…

  • Facilitate traditional project management frameworks or Scrum and Kanban
  • Oversee the day-to-day progress of the project(s), communications of all activities and release initiatives
  • Understand and display leadership qualities as well as strong soft skills such as listening and other communication skills to solidify cross team collaboration
  • Assist Program Managers, or Project Management Leadership with daily duties as defined by the engagements/project including performance metrics and retrospectives
  • Identify, manage and escalate issues and risks that need support or action plans


You’re excited about this opportunity because you will...

  • Be a team player with integrity, passion, initiative, and leadership ability to motivate others
  • Be proficient at working across the organization and interact/influence/negotiate effectively at all levels, peers and management 
  • Be organized, thorough, and extremely detail oriented; taking ownership/responsibility of overall work quality 
  • Love being a problem-solver, multi-tasker and trouble-shooter of complex and diverse systems
  • Bring new ideas that stretch our bounds and move the team to the next level
  • Make hands-on contributions to all aspects of the group’s responsibilities
  • Drive continual improvement and positive change with your scalable solutions
  • Train up your own skills and mentor other team members
  • Communicate strategies, project feasibility and timelines to internal Business and Project Stakeholders
  • Partner with a cross functional group of subject matter experts to align teams on strategy
  • Have opportunities to be hands-on, working side by side with our people to get things done
  • Provide insightful data to guide decision making and offer proactive solutions


Why you will love working at Fanatics….

  • We’re a successful, fast-growing company with an entrepreneurial vibe
  • Competitive salaries, and comprehensive health benefits
  • We’re passionate about our internal and external clients and live/breathe the fan experience
  • We get to be creative, share ideas and be heard
  • We have an experienced leadership team that wants to “do it right” and is open to new ideas
  • We have fun and enjoy our time together!


We’re excited about you because...

  • Bachelor’s Degree, PMP, advanced degrees welcome
  • You have a minimum of 5 + years in related work experience
  • You have 3 years experience working in system integration or automation
  • You are familiar with the principles of DevOps
  • You have superior oral and written communication skills with the ability to influence others
  • You are proficiency working in a complex, dynamic technical environment
  • You are a critical thinker who enjoys, problem solving and negotiation
  • You like team collaboration, conflict management and can tolerate stress

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • typescriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • mobxLibraries
    • mithrilLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • Maria DBDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RedShiftDatabases


We are on the top floor of the Randolph Building on the corner of Walnut and Broadway in Downtown Boulder, with views of the mountains and downtown!

An Insider's view of Fanatics

What are some social events your company does?

We try to do several fun things each month. From root beer floats, baking competitions and game nights to potluck lunches, cooking classes, movies, Festivus, birthday celebrations and happy hours. With an office of 30+ people, we try to have a variety of events to cover the different interests in the office.


QA Manager

What does your typical day look like?

Working at the Fanatics Boulder office makes for a great work day- through the day it's easy to maintain a balance of concentrating on work, communicating with my team, and taking a break for lunch or a walk. I really enjoy being able to work a modern office setting with nice equipment, snacks, and friendly co-workers.


QE Engineer

How has your career grown since starting at the company?

I've been with Fanatics 15 months. I've learned three new languages. I became a go-to person in our office for AWS and DevOps skills. I've influenced code quality standards, architecture, and what frameworks and languages we use. We are encouraged to continually learn and grow, and given agency to put our new skills to use in meaningful ways.


Software Engineer

How do you empower your team to be more creative?

When architecting a solution, we allow each team the ability to choose the correct tool for the sitiuation. We do not force them to use any particular languages or technologies. The teams have found that creating lightweight POCs frequently turn into full fledged solutions rather quickly.


Director, Branded Engineering

How do you collaborate with other teams in the company?

We collaborate using a lot of methods depending on which area of the business that we need to talk to. Most tech focused teams rally around Slack conversations. Discussions outside of the tech team tend to use more traditional channels like email, video, Jira, and Git. People from other offices are also always coming to "visit" us in Boulder.


Manager, Software Development

What are Fanatics Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Competitive salary. Opportunity for bonus and options in currently privately held, multi billion dollar, international company. Opportunity to work on greenfield technologies. Innovation encouraged and rewarded. Growth opportunities.

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