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Salesforce Project Manager

| Greater Denver Area

As a Salesforce Project Manager you will serve as the owner of a Marketing Cloud Professional Services engagement. You will have direct accountability for the overall success of the client projects for Salesforce Marketing Cloud.


What you will do:

  • Lead the discovery and start-up meetings.
  • Analyze current project management practices and procedures for accuracy and effectiveness.
  • Prepare project schedule and client facing and internal status reports required by the client.
  • Manage all aspects of the project life-cycle including project, resource and release planning, vendor management and scope management.
  • Play a key role in managing the client relationship.
  • Excellent communication with client contact regarding the status of the project, expected timelines, next steps and any other needs requested.
  • Review and analyze project scope and manage client expectations.
  • Identify risks/issues and escalate to the necessary and appropriate team members and stakeholders.
  • Track and review individual and project team utilization and revise forecasted hours throughout the duration of the project.
  • Troubleshoot issues and delegate where necessary.
  • Document timelines for execution and escalate when necessary.
  • Track and review project budget vs. actual project costs
  • Travel as required to build strong client relationships


What you will bring:

  • Exceptional attention to detail
  • Results-oriented
  • Rational/logical decision making
  • Excellent organizational and time management skills
  • Strong interpersonal skills
  • Exceptional Communication
  • Experience with software professional services or consulting firm (SaaS preferred), including proven ability to effectively interact with both technical and non-technical customers
  • Experience in customer relationship management to effectively manage communications, conflicts, and negotiations, identify operational issues/risks, recommend and implement strategies to resolve problems, and monitor and measure client satisfaction and expectations
  • 2-3 years experience with technical project management including work breakdown structures, risk/issue management, resource loading, project monitoring and controlling and quality assurance
  • Excellent presentation skills and verbal and written communication skills with technical, non-technical, end-user, and executive audiences
  • Knowledge of Healthcare


Required Qualifications:

  • Four-year college degree or equivalent experience with demonstrated proficiency
  • Knowledge and experience with Salesforce Marketing Cloud implementations and 3rd party integrations
  • Familiarity with systems integrations such as CRM, Content Management, POS/Commerce or Web Analytics preferred.
  • Experience with Interactive Marketing Channels (ie: SEO, SEM, PPC, Ad Management, etc.) and Marketing Cloud channels (email, mobile, social, sites).


Why Healthgrades?

At Healthgrades, we recognize that our people drive our greatest achievements. We are passionate about maintaining a fulfilling, rewarding and high-energy work environment while setting the stage for your continued success.

  • Meaningful Work – empowering consumers with data to make the right decisions for themselves and their families
  • Changing the Game - evolving, dynamic culture with career advancement opportunities
  • Community Builders- participating in local charity organizations and wellness initiatives
  • Robust Perks – generous PTO, 401k contributions, tuition assistance, entertainment discounts & more!
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • SalesforceCRM


Downtown Location- your favorite coffee shop, restaurants, breweries, and nightlife are all steps from the office, as well as, transportation lines.

An Insider's view of Healthgrades

What’s the vibe like in the office?

The vibe is pretty chill; everybody dresses very casual, the newly designed office offers a lot of space for collaboration, great kitchens with free snacks and beer/cider/kombucha on tap. We also have 4-6 weeks of time off and flexible work schedules.


Program Management Director

What's the biggest problem your team is solving?

Evolving consumer expectations are pushing doctors and practice owners to adopt convenient, on-demand delivery of services. Getting doctors to appreciate these changes and mature their business can be a struggle. We’re taking a data-driven, analytical approach to prove that meeting patients' expectations can be a big win for growing their practice.


VP, Product Management

What makes someone successful on your team?

Good communication. Whether you are falling behind or cruising forward, being able to convey where you are and where you may need additional support really helps with productivity and learning.


Software Engineer

How do you collaborate with other teams in the company?

Even while working cross-functionally with several different teams, the multiple forms of technology in place make collaboration efficient – Zoom, Slack, Google Drive, etc. Our physical space is set-up nicely for face-to-face coordination with open office space, a big kitchen, and many meeting rooms. We also have plenty of quiet spaces.


Senior Product Marketing Manager

What are Healthgrades Perks + Benefits

Healthgrades Benefits Overview

Our inclusive package offers flexible options customizable for everyone – no matter what your family looks like.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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