Professional Services Consultant
LogRhythm is a world leader in NextGen Security Information and Event Management (SIEM), empowering organizations to successfully reduce risk by rapidly detecting, responding to and neutralizing damaging cyberthreats. Our platform combines user and entity behavior analytics (UEBA), network traffic and behavior analytics (NTBA) and security orchestration, automation & response (SOAR) in a single end-to-end solution. Among other accolades, LogRhythm is positioned as a Leader in Gartner’s SIEM Magic Quadrant. We are based in Boulder, CO with offices in Maidenhead UK, Australia, Singapore, Germany and The Netherlands.
We are looking for a Professional Services Consultant who will be a vital member of LogRhythm’s customer care team. This individual will help drive the technical relationship with our enterprise customers and partners by providing advanced architecture, implementation and operational support of LogRhythm’s award winning security intelligence solution.
A Professional Services Consultant should possess analytical problem-solving skills, demonstrate initiative and pay excellent attention to detail. They need to be willing to work outside their comfort zone and be open to learn new skills. Excellent speaking and writing skills are essential and the ability to make formal presentations and speak effectively in public are highly desirable.
This is an opportunity to expand and progress your consulting experience with a recognized leader in the hyper-growth, fast evolving security intelligence domain. The person in this role will be able to leverage an amazing collection of talented individuals as well as a product that continues to lead the industry in innovation around SIEM and Security Analytics. This role will directly impact the LogRhythm client relationship, through client direct engagements. The role will afford the opportunity to broadly influence strategy, and help drive improved execution of professional services client offerings.
- Work collaboratively with other service and product team members to find creative solutions to our customers’ challenges.
- Perform remote and on-site customization, installation, and integration of the LogRhythm solution.
- Provide consulting to customers during the testing, evaluation, pilot, production and training phases to ensure a successful deployment.
- Provide custom expert security consulting services to LogRhythm customers with a security operations center (SOC).
- Minimum of 3 years’ experience with a depth of network architecture knowledge that will translate over to deploying and integrating a complicated security intelligence solution into global enterprise environments. Must have been a key contributor on complex projects for large enterprise companies.
- Strongly prefer experience working with SIEM or related network security products
- Strong background in network administration. Ability to work at all layers of the OSI and OSX models, including being able to explain communication at any level is necessary.
- Must have knowledge of basic Windows setup, Windows Domains, trusts, GPOs, server roles, Windows security policies, basic Linux setup, user administration, shell features, package management, event logging, job scheduling, Linux kernel, Linux security and troubleshooting.
- Certifications in a core security related discipline is preferred. Combination of an advanced network, Windows or Linux certification path may be accepted.
- Strong oral, written and listening skills are an essential component to effective consulting.
- Ability to visualize, articulate, conceptualize or solve both complex and straightforward problems by making decisions that are sensible given the available information.
LogRhythm is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.