Hotel Supply Coordinator

| Greater Denver Area
Hotel Supply Coordinator
Hotel Engine
Denver, CO
 
Launched in November 2014, Hotel Engine is a Denver-grown startup that has built a worldwide inventory of wholesale hotel rates unavailable to the public. The invite-only platform saves its members an average of 26% off public rates, as well as offers a full suite of free expense management tools and a unique loyalty program.
 
We were named “2018 Start-up of the Year” and are growing at 3-digit growth YoY. This position is due to that growth! We are seeking a determined and gritty person to help us collect commissions from hotels. You will be joining a team that is energized, dedicated, and motivated.
Office and perks: office kegerator, organic fruit delivery, snacks, shuffleboard table, paid gym membership, paid vacation, sick days, and holidays, 401k, and medical, dental, and vision insurance plans.
The Hotel Supply Coordinator is tasked with developing strong relationships with our hotel suppliers to gather, qualify, organize, log and execute booking request for Hotel Engine Account Manager clients. They transfer accurate, complete and timely information to operating departments internally and externally with hotels/suppliers. As well as collaborate with account managers to effectively resolve guest issues that arise as a result of the sales process. Success comes from self-motivation and the ability to thrive in a challenging fast-paced environment where prioritizing and multi-tasking are essentials.
 
Essential Functions
  • Assist client facing departments with hotel booking requests by researching destinations, rates and other criteria to successfully pair clients with the perfect hotel for their budget, location, and quality needs in a timely manner
  • Network with hotels to build strong relationships and secure preferred pricing
  • Create positive and enduring relationships with hotel suppliers and Account Managers, while multi-tasking with extreme detailedness
  • Assist in operational planning, projects, and all other duties and responsibilities not specifically outlined herein, as requested
  • Accurately update and manage company’s internal database and CRM (Salesforce)
  • Innovate, consistently look for ways to improve and streamline processes
  • Occasional nights and weekend work may be required
 
Competency:
  • Excellent verbal and written communication skills; excellent interpersonal, negotiation and problem-solving skills
  • Strong attention to detail and an ability to problem solve independently
  • Extremely organized and highly motivated with the ability to prioritize work and adhere to strict timelines
  • Ability to handle stress and maintain professional composure, while managing and working on multiple request and projects simultaneously
  • Comfortable with ambiguity, learning new software and an evolving department vision
  • Self-starter and self-motivated
 
 Required Education & Experience:
  • 2+ years of hotel industry experience
  • Hotel and/or hospitality reservation experience is preferred
  • Knowledge navigating and tracking within Salesforce, Saber or any GDS system is a plus
 
What we provide:
  • Paid vacation, holidays and sick days
  • Medical, Dental, and Vision Insurance Plans
  • 401K and supplemental insurance plan benefits
  • Paid gym membership, snacks, and organic fruit delivery
  • Free parking, free option for secure bike storage.
  • Discounted Wireless Service plans

Company sponsored events, holiday 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • RubyLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

720 S Colorado Blvd, Denver, CO 80246

An Insider's view of Hotel Engine

What’s the vibe like in the office?

The whole team is willing to jump in and help one another to solve complex problems and enhance the customer experience. Everyone is kind, fun and energetic so it makes for an amazing work environment.

Mallory

Digital Marketing Manager

How do you collaborate with other teams in the company?

Everyone is open to working together to solve business challenges in a way that will help the business grow. It’s very common to work with other teams to solve problems. Whether it be to help my department or another, the environment is very collaborative.

Kailey

Operations Manager

How does the company support your career growth?

Hotel Engine gives me the opportunity to grow and learn every day. I love the "grow or die" mentality, because it means that the company is constantly striving for our best work and supporting our growth.

Brook

Account Executive

What does career growth look like on your team?

I started out at our sister company, Travelers Haven as a Senior Software Engineer and was promoted to Director of Engineering. I then moved full-time to Hotel Engine and became the VP of Engineering where I now run our entire development team. It has been great to have the opportunity to develop my career and grow professionally with Hotel Engine

John

VP of Engineering

What are Hotel Engine Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Team based strategic planning
Group brainstorming sessions
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Paid Volunteer Time
Our employees receive 16 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
We offer employees Free on-site garage parking.
Fitness Subsidies
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