Clinical Integration Specialist - Denver

| Greater Denver Area

DispatchHealth is looking for a business minded leader with a clinical background to join our Clinical Integration team. The Clinical Integration Specialist will help support the growth and development of new and existing markets by supporting integrations with our clinical partners nationwide. This position requires moderate travel to help develop and strengthen our clinical partnerships across our markets. 

DispatchHealth provides right-sized healthcare through the power of technology, convenience and service. DispatchHealth delivers on-demand healthcare services to a patient’s home, office or location of need. With a call, click or tap of an app, patients get a skilled medical team at their door in a matter of hours. DispatchHealth is redefining healthcare through a unique mobile acute care delivery model that is high-tech and convenient for patients while alleviating the burden on primary care providers, urgent care facilities and emergency rooms.

Our Mission:

Provide righteous healthcare through the power of technology, convenience and service.

Our Vision:

Redefine healthcare delivery

Our Values – the foundation to our culture:

  • World class customer service and quality
  • Be passionate
  • Work hard while having fun
  • Drive innovation
  • Work collaboratively
  • Always do what is right for the patient
  • Focus on the continuum, not just the moment
  • Community responsibility


Key Responsibilities:

Process Development 

  • Work with clinical partners to develop referral and communication workflows and help optimize success of referral process through review and refinement efforts.
  • Work with internal stakeholders to implement communication pathways. Create education for internal clinical teams and monitor adoption of practices.
  • Develop training materials and documents to support processes.

Partner Education and Engagement 

  • Support and grow existing and new clinical partnerships (nurse advice line, case management, specialist groups, etc.).
    • Provide in-depth partner training on DispatchHealth model and referral pathways to leadership and clinical staff.
    • Identify opportunities for increased engagement through development and implementation of training materials and overarching engagement plan.
    • Track closely implementation status, engagement level, and volume associated with each clinical integration.

    Clinical Data Analysis

    • Analyze clinical data to better understand outcomes among specific populations.
    • Leverage data to improve processes and deepen clinical integrations.

    Required Competencies, Skills, and Abilities:

    • Excellent interpersonal and communication skills
    • Desire to work in a fast paced and high energy start-up environment
    • Highly organized and goal oriented
    • Experience in public speaking and comfort speaking to large groups
    • Strategic thinking
    • Passion for redefining healthcare
    • Up to 50% travel

    Education and Experience:

    • Bachelor’s degree required
    • 4-6 years healthcare experience required
    • RN license required
    • Experience working in a consultative role strongly preferred

    Benefits

    • Career advancement opportunities
    • Be part of something new, exciting and progressive
    • Healthcare benefits and 401k provided with full-time employment
    • Flexible schedule

    Employees are held accountable for all duties of this job; however, this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

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    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
      • JavascriptLanguages
      • PythonLanguages
      • RubyLanguages
      • SqlLanguages
      • ElixirLanguages
      • jQueryLibraries
      • ReactLibraries
      • FlaskFrameworks
      • Ruby on RailsFrameworks
      • PhoenixFrameworks
      • PostgreSQLDatabases
      • RedisDatabases
      • Google AnalyticsAnalytics
      • IllustratorDesign
      • InVisionDesign
      • PhotoshopDesign
      • SketchDesign
      • SmartsheetManagement
      • TrelloManagement
      • WordpressCMS
      • SalesforceCRM
      • MailChimpEmail

    Location

    RiNo is "Where Art Is Made" in Denver and you can always finds something new and exciting to check out around the neighborhood.

    An Insider's view of DispatchHealth

    What’s the vibe like in the office?

    Working at DispatchHealth means working in a collaborative and supportive environment. With an open-office feel and the option to work from home if needed, I think our employees feel more connected to their jobs and co-workers.

    Spencer Kline

    Vice President, Growth

    What projects are you most excited about?

    The main focus for our product and engineering team is to build experiences for our users that make their job easier so they can deliver an exceptional patient experience. I'm excited to ensure a stable, reliable and secure platform capable of serving a large increase in patient volume, and build products that our users love by soliciting feedback.

    Nabeel Meghji

    Senior Vice President, Product Management

    How does the company support your career growth?

    It's incredible to work leaders that are true trailblazers in the healthcare industry. They set high expectations, but they listen to feedback and inspire their employees to reach higher, dream bigger, and achieve greater. With their support, I feel empowered to make a lasting impact.

    Amelia Sprague

    Marketing Manager

    What unique initiatives do you have that encourage innovation?

    I love watching DispatchHealth employees work together to improve how patients access great care. As we continue to transform and expand rapidly, staying enthusiastic and focused on our core purpose will help us continue to innovate and transform the healthcare industry.

    Mark Prather

    CEO

    What makes someone successful on your team?

    We have a lot of problems to solve in order to drive the business forward. Successful people in data/analytics are those who are comfortable being uncomfortable and who love to constantly learn new things. While they bring a solid base of knowledge in our primary tech stack, they are constantly finding new ways to meet business challenges.

    Dan Edstrom

    Business Intelligence and Analytics Leader

    What are DispatchHealth Perks + Benefits

    Culture
    Volunteer in local community
    Open door policy
    Team owned deliverables
    Team based strategic planning
    Group brainstorming sessions
    Open office floor plan
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    DispatchHealth offers you a choice of two Health Flexible Spending Accounts (Healthcare or Limited Purpose) and a Dependent Care Flexible Spending Account.
    Disability Insurance
    Dispatch Health provides STD coverage at no cost to you. LTD coverage provides income when you have been disabled for 90 days. Your benefit is 60% of your monthly earnings, up to $10,000 per month.
    Dental Benefits
    Dispatch Health offers competitive benefits designed to provide high quality dental care.
    Vision Benefits
    Dispatch Health offers competitive benefits designed to provide high quality vision care.
    Health Insurance Benefits
    DispatchHealth offers you a choice of 4 plans: Two (2) HDHP Plans (HSA Open Access Plus and HSA Choice Open Access Plus) and two (2) PPOs (OAP Mid and OAP Choice Plans).
    Life Insurance
    DispatchHealth provides basic life insurance of $25,000 at no cost to you. Beneficiaries receive a lump sum payment if you die while employed by DispatchHealth. AD&D & Voluntary Life are provided.
    Onsite Gym
    Free gym access & the most unique healthcare culture in Denver
    Retirement & Stock Options Benefits
    401(K)
    Company established 401k retirement plan in partnership with Vanguard
    Perks & Discounts
    Casual Dress
    Happy Hours
    DispatchHealth provides monthly Happy Hours at local establishments
    Parking
    Open parking for all employees at no cost
    Pet Friendly
    DispatchHealth supports a pet friendly atmosphere.

    Additional Perks + Benefits

    DispatchHealth has partnered with InfoArmor to offer identity theft protection for employees and family members.

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