Program Manager

| Denver
Company Background

Introducing FRONTSTEPS — the #1 software platform for HOAs, Builders, Security & Patrol Experts, Realtors, and Homeowners. We deliver technologies that simplify how people build, connect, operate, and secure modern communities, with a diverse range of products and services.

We are the catalyst behind a new conversation about HOA’s and Property Management Companies.  The team, made up of industry leaders, will lead the change and help our customers, and their communities become safe, informed, and efficient. FRONTSTEPS was recently ranked in the top 100 Digital Companies in Colorado.  At FRONTSTEPS, employee development, customer focus, purposefulness, transparency and innovation are central to who we are.  Our offices are located at 12th and Broadway in a chic space complete with a gym, indoor parking, and a cantina stocked with healthful snacks and frothy beverages. 

Job Description

FRONTSTEPS needs a broadly experienced Technical Program Manager who is responsible for the overall direction, coordination, implementation and tracking of large product deployments and enterprise IT projects.  The Technical Program Manager will interface with major internal and external stakeholders (Sales, Customer Success, Operations, IT, Development, Product), establishing the deliverables and work efforts as well as coordinating scheduling.  As the inaugural member of this team, you will have the opportunity to define the role's operational framework for future employees.  Above all, you will have a direct and positive impact upon the customers' positive engagement with FRONTSTEPS.  This position reports to the CTO.

Responsibilities

  • Work with key stakeholders to establish budgets, tactics and timelines for major product release and internal IT project activities;
  • Ensure that the senior management team is updated on key project activities;
  • Actively identify and mitigate risks that could have a deleterious impact upon the project budget, timeline, or deliverables;
  • Hold teams accountable to their tasks, providing guidance and leadership and some tactical involvement to ensure successful completion of those tasks;
  • Challenge teams to deliver appropriate quality standards in all work products; 
  • Manage multiple projects concurrently.

Qualifications

  • 8 years' experience managing technical projects with a history of successful SaaS product launches and migrations;
  • Proven leadership skills with the ability to motivate and inspire people outside of a direct reporting structure;
  • Strong written and oral communication skills are critical; must present both formally and informally;
  • Formal engineering and/or technical background
  • Very strong proficiency with formal project management tools;
  • History of certifications and/or training that demonstrates continual improvement in the program and project management disciplines

Key Attributes

  • Ability to manage projects of deep technical nature with oftentimes complex system-to-system interactions and dependencies;
  • Understanding and strength of facilitating change management at scale;
  • A relentless focus upon the customer experience.
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • RubyLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases

Location

Our office is at 12th & Broadway near Civic Center. Tons of lunch options (Torchy's, Zep's, BurgerFi), a bus stop & a short walk from RTD at 16th & CA
1290 Broadway, Suite 1400, Denver, CO 80203

Insider's spotlight

How does your team reward individual success?

We start by forging an immediate trust with our employees by granting them eligibility for monthly bonuses on day one! We also offer monthly and quarterly contests for trips, technology, and gift cards. Most importantly, we maintain an energetic atmosphere and support one another so that we build success as a team.

Janessa Jacobsen

Director of Sales

What projects are you most most excited about?

I’m most excited about the new capabilities that we’re about to bring to market. We’re in the process of transforming how communities live, engage, & prosper. And we are building rich new customer experiences to make that happen. We’re changing the very foundation of what it means to engage with your local community.

Matt DeWolf

Vice President of Product

What does career growth look like on your team?

At FRONTSTEPS, we all work together to build new products and solutions. Career growth is about working with the entire team around you to expand your knowledge base into new areas that may be out of your comfort zone. And the great thing that that we do this while delivering new, exciting products to the market.

Judy Jensen

Director of Product

My team has the freedom to make creative choices every day. And because the entire FRONTSTEPS leadership team shares this value and we all trust the fail forward concept, there's an atmosphere of entrepreneurship across departments. Ideas from everyone are celebrated, iterated upon, and ultimately implemented.

Eric Waldinger

Chief Marketing Officer

Our vision is to change the conversation around HOA software and be a catalyst in opening up communication between neighbors, HOA Boards and community associations. We are building more than a company, it’s truly an effort to develop a culture of growth and excellence as a team.

Jamie Clymer

CEO

Perks of working here

401(K) Matching
Beer on Tap
Casual Dress
Dental
Generous PTO
Happy Hours
Health Benefits
Onsite Gym
Parking
Stocked Kitchen
Vision
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