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Product Operations Analyst - SlingTV

| Greater Denver Area

Sling TV L.L.C. provides an over-the-top (internet delivered) television experience on TVs, tablets, gaming consoles, computers, smartphones, smart TVs and other streaming devices. Distributed across a variety of strategic device partners, including Google, Amazon, Apple TV, Microsoft, Roku, Samsung, LG, Comcast, and many others, Sling TV offers two primary domestic streaming services that collectively include more than 100 channels of top content. Featured programmers include Disney/ESPN, Fox, NBC, AMC, A&E, EPIX, NFL Network, NBA TV, NHL Networks, Pac-12 Networks, Hallmark, Viacom, and more. For Spanish-speaking customers, Sling Latino offers a suite of standalone and extra Spanish-programming packages tailored to the U S. Hispanic market.  And for those seeking International content, Sling International currently provides more than 300 channels in 20 languages (available across multiple devices) to U.S. households. 

 

Sling TV is the #1 Live TV Streaming Service  Sling TV is a next-generation service that meets the entertainment needs of today’s contemporary viewers. Visit www.Sling.com. We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

 

Opportunity is here. We are Sling.

Job Duties and Responsibilities

We are seeking passionate, energetic and flexible individuals to join the team as analysts. The business operations analysts will be responsible for ensuring business continuity, using business intelligence and other tools to analyze data to understand business performance and provide insights to senior leadership. S/he will seek to redefine the industry standards and practices in order to create high quality, best in class reports and insights. S/he should be comfortable working autonomously in a fast paced environment, taking the initiative, managing multiple reporting requirements and working to find creative solutions.

 

The Responsibilities

  • Work with individuals and teams to understand reporting and data requirements and build reports on a regular and ad-hoc basis for various business teams and leadership, using a variety of analytical and visualization tools
  • Understand the insights provided by the data be able to communicate results and recommendations effectively to executives
  • Develop and maintain dashboards, performance scorecards and platform KPIs
  • Participate in the development and measurement of key themes, trends and performance of various aspects of the business
  • Use business intelligence and analysis to recommend, initiate and manage projects that will improve the business processes and customer experience
  • Participate in defining, designing and constantly improving the pro-active customer experience

#LI-NH1

#LI-SLING1

Skills - Experience and Requirements

The Right Stuff

  • Bachelor’s degree from four year college or university AND 2 years of relevant experience OR 4 to 6 years of relevant work experience OR a combination of education and work experience
  • The ability to communicate effectively with senior executives and other business units to form strong cross-org and cross-enterprise wide relationships
  • Excellent MS Excel
  • Ability to work with big data sets
  • Strong collaborative/ team work skills; a problem solver with a results orientation
  • Attention to detail and ability to work with numbers and data to produce meaningful insights
  • Passion for TV, technology and being a part of something that will redefine the future

 

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • RedisDatabases
    • TeradataDatabases
    • AWSDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Proto.ioDesign
    • BasecampManagement
    • JIRAManagement
    • RallyManagement
    • WordpressCMS
    • SalesforceCRM
    • FreshdeskCRM
    • SWRVECRM
    • Adobe TargetCRM
    • RedpointCRM
    • MailChimpEmail
    • MandrillEmail
    • Exact TargetEmail
    • Adobe CampaignLead Gen
    • MyMoveLead Gen

Location

We have 2 headquarters in the Greater Denver area - you won't have to travel far! Business teams sit just south of DTC, while our IT team is downtown.

What are Sling TV Perks + Benefits

Sling TV Benefits Overview

Our downtown office is across the street from Union Station, so you can sit back, take the rail and walk a block to work. There's even a bike rack for those who bike to work! The vibe is industrial-tech with plenty of natural light and whiteboard space to collaborate with your team. We always have snacks, drinks, and coffee. We even encourage a competitive game of foosball, ping pong, or Guitar Hero.

Our corporate headquarters is integrated with the DISH HQ. Don't worry, if you like to take the light rail, we are near a stop and the Meridian circle has a shuttle on call! The building has real trees and a waterfall in the atrium, a cafe and 24-hour market. We also have ping pong tables for when employees want to take a break. The vibe is tech-trendy and encourages innovative thought with multiple breakout and meeting rooms.

Culture
Volunteer in local community
We have a robust Sling Cares program that partners with DISH Cares. Each year we have a day of service where we encourage all to give back. Many teams sign up together to foster team bonding!
Friends outside of work
Eat lunch together
Intracompany committees
Sling encourages employees to create a sense of community and provide support through resource groups. Some groups include: Women's Network, Out at DISH, African American Network, and Veterans Group.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
We have "LEAD," a leadership training program, dedicated to developing those interested in growing their career. One aspect of this training includes an unconscious bias training.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Many teams host team outings and team building events. Some include: happy hours, escape rooms, sporting events, and movie screenings.
Game Room
Our game room includes Ping Pong, Foosball, Video Games.
Happy Hours
Many teams host happy hours to celebrate occasions. There are also company-wide happy hours in collaboration with our resource groups and an Oktoberfest every year!
Parking
Our Meridian office includes a free onsite parking lot. Our downtown office does not have a parking lot, however there are many paid parking lots nearby as well as the rail station across the street
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Cross-department program, Career mentoring.
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