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Product Manager (Healthcare CRM)

| Greater Denver Area

Healthgrades is focused on providing trusted information that helps consumers and providers make meaningful connections. As aProduct Manager, you will partner with a cross-functional team to craft the future of Healthgrades’ CRM platform, enabling health systems, hospitals and providers to reach those consumers who are seeking care.

 

Healthgrades CRM is a groundbreaking product that moves beyond a traditional healthcare CRM to help hospital marketers improve marketing effectiveness and drive consumer engagement across their enterprise. By combining HG’s 15 years of experience as a leader in the healthcare CRM sector with premier data technologies, industry validated data science capabilities, native digital marketing approaches, and comprehensive reporting and analytics, hospital marketers can meet patients and non-patients where they are in their journey to find and receive care.

 

This is an opportunity to work on a cutting-edge SaaS product, designed from scratch, running on AWS, and using the latest technology stacks. Ideally, your extensive background in the healthcare industry will help you understand our users and their key wants and needs. Join our team today if this sounds like the kind of impact you want to make!

 

What you will do:

  • Help lead and define product strategy and vision, delivering high impact products in a dynamic environment
  • Complete planning, prioritization and definition/requirements gathering to identify and convey the vision and goals of the CRM product.
  • Develop requirements for the development of APIs and the ingestion of data from 3rd parties.
  • Work closely with local and offshore Engineering teams to ensure the product and platform architecture is aligned with the solution roadmap.
  • Collaborate with all product stakeholders to deliver valuable product features & iterations while driving continuous improvement.
  • Lead Agile teams through the development process in a Product Owner role including creating and maintaining product backlog, prioritizing features, crafting user stories and defining acceptance.

 

What you will bring:

  • Clinical healthcare background and professional experience highly preferred
  • 3+ years in a technical product management role working with an Agile development team through product launches and integrations
  • Proficiency with data-focused API integrations, preferably experience integrating with CRM platforms and/or integrating with MarTech vendors. Healthcare data integrations (HL7, FHIR) also a plus.
  • Ability to analyze sprint outcomes to develop recommendations and improvements to products and processes
  • Ability to set priorities and manage time to complete tasks and meet deadlines
  • Strong capacity to communicate detailed, persuasive information to all partners – verbally and/ or in writing
  • Experience translating ideas and customer input into creative healthcare products and solutions

 

Why Healthgrades?

At Healthgrades, we recognize that our people drive our greatest achievements. We are passionate about maintaining a fulfilling, rewarding and energetic work environment while setting the stage for your continued success.

  • Meaningful Work – helping millions connect with their healthcare providers
  • Changing the Game - evolving, fast paced culture with career advancement opportunities
  • Community Builders- partners of local charity organizations and wellness initiatives
  • Robust Perks – generous PTO, inclusive healthcare benefits, 401k contributions, tuition assistance, entertainment discounts & more!

 

 

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • SalesforceCRM

Location

Downtown Location- your favorite coffee shop, restaurants, breweries, and nightlife are all steps from the office, as well as, transportation lines.

An Insider's view of Healthgrades

What’s the vibe like in the office?

The vibe is pretty chill; everybody dresses very casual, the newly designed office offers a lot of space for collaboration, great kitchens with free snacks and beer/cider/kombucha on tap. We also have 4-6 weeks of time off and flexible work schedules.

Regina

Program Management Director

What's the biggest problem your team is solving?

Evolving consumer expectations are pushing doctors and practice owners to adopt convenient, on-demand delivery of services. Getting doctors to appreciate these changes and mature their business can be a struggle. We’re taking a data-driven, analytical approach to prove that meeting patients' expectations can be a big win for growing their practice.

Steven

VP, Product Management

What makes someone successful on your team?

Good communication. Whether you are falling behind or cruising forward, being able to convey where you are and where you may need additional support really helps with productivity and learning.

Dan

Software Engineer

How do you collaborate with other teams in the company?

Even while working cross-functionally with several different teams, the multiple forms of technology in place make collaboration efficient – Zoom, Slack, Google Drive, etc. Our physical space is set-up nicely for face-to-face coordination with open office space, a big kitchen, and many meeting rooms. We also have plenty of quiet spaces.

Jamie

Senior Product Marketing Manager

What are Healthgrades Perks + Benefits

Healthgrades Benefits Overview

Our inclusive package offers flexible options customizable for everyone – no matter what your family looks like.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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