Product Analyst – Dedicated Internet Access
Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.
This Product Analyst role will support the DIA (Dedicated Internet Access) Product Group. This is the ultimate generalist position; the role is responsible for data analysis, financial modeling, Salesforce product support, and primary commercial sales support. This is a cross functional role with exposure and ownership of many sides of the business including sales, finance, engineering, and legal. An effective Product Analyst will have a strong analytical aptitude, attention to detail, excellent communication skills, and a desire to grow a business. We’re looking for a self-starter who enjoys working in a fast paced environment and is enthusiastic about growing at Zayo.
- Responsible for business analysis and recommendations resulting from such analysis, including forecasting sales and churn, pricing and financial analysis, and providing regular readouts for tracking to forecasts.
- Develop effective processes and administer training in order to facilitate sales and service delivery.
- Responsible for data integrity in support of business analysis.
- Accountable for independently gathering key data and inputs from owners across the organization.
- Responsible for gathering key information on the competitive environment and conducting analysis.
- Proactive and regular interaction with key stakeholders including Sales, Finance, Engineering, and Legal.
- Undergraduate B.A. or B.S. degree. Focused area of study in Engineering, Business, Finance or Economics preferred.
- Commercial product management experience in the telecommunications industry. Prior experience with network development or other network construction/planning is beneficial.
- Experience analyzing data to derive insights to improve the business; experience using finance to determine whether a project is viable (NPV, IRR, etc.).
- Ability to communicate effectively with a variety of functional teams, and strong interpersonal skills for supporting and advising sales teams on proper systems and process.
- Proficiency in Google or MS Office suite of tools with emphasis on Excel, PowerPoint, and Google Docs is required. Knowledge of Salesforce platform is a plus.
- Strong attention to detail, superb organizational skills, and ability to multi-task and prioritize.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to be flexible in work schedule and to meet strict deadlines under minimal supervision.
- Competitive compensation
- Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
- Fitness membership discounts
- Generous paid time off policy including paid parental leave
Zayo is an Equal Opportunity Employer. Zayo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.