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Senior Collector (Recoveries)

| Greater Denver Area

We are seeking an experienced Recoveries Specialist to assist in developing and building our In-House Recoveries team.  You will be responsible for contacting customers with defaulted accounts, initiating appropriate action, maintaining records, implementing new processes and procedures, and providing a high level of customer service to help our customers get back on track.  You will be part of an innovative In-House Recoveries team developing best practices & processes.

As a Recoveries Specialist you will:

  • Maintain a queue of defaulted accounts
  • Review the status of defaulted accounts and initiates collection action
  • Maintain daily call standards and all applicable performance metrics
  • Prepare correspondence on defaulted accounts requiring special handling
  • Create and maintain tracking processes and procedures
  • Have a full understanding of the FDCPA

You’ve been there and done this…

  • 5-7 years of experience in a lending/customer service/collections environment
  • Collection Call center or banking experience a plus
  • Commercial collections experience a plus
  • Experience with high-balance collections a plus
  • Understand the legal process as it pertains to collections and recoveries
  • Excellent communication skills
  • Able to deal directly yet professionally with customers
  • SalesForce experience a plus
  • Intermediate Excel skills a plus
  • Deadline oriented self-starter, able to work independently and interact directly with a wide variety of stakeholders
  • Thrives in a strong culture of open communication, teamwork, curiosity to make things better, getting things done, and brings their passion to work

 

Why Join Us?

We’re transforming Finance everyday that makes the economic engine of countries do better! Happy employees are productive employees, that’s why we offer a hearty benefits package. From learning and development and commuter stipends, to a competitive salary, equity, and health benefits, we’ve got you covered! That being said, have you heard about what we're doing?! Our mission is what really motivates us to come to work each day:

  • We're supporting small business, the engine of economic growth.
  • We're helping facilitate higher yields for investors and lower interest rates for borrowers.
  • We can fund loans extremely quickly, all online!
  • We have a clear advantage globally in areas like domain expertise and regulatory processes.

To learn more about our work environment, culture, and perks, visit:

  • https://www.fundingcircle.com/us/careers

 

At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal opportunity workplace and affirmative action employer. We truly believe that diversity makes us better.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • PythonLanguages
    • RLanguages
    • ClojureLanguages
    • jQueryLibraries
    • KafkaLibraries
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • KissmetricsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Located in the economic powerhouse Central Business District. Easy access to all area RTD Light Rails, entertainment, and fine dining to food trucks.

An Insider's view of Funding Circle

What’s the vibe like in the office?

What attracted me to Funding Circle was more than creating a better funding solution for small businesses. It was the people I would get to work with and the value alignment I was looking for. A company that lives it's values through every decision and interaction is what I believe creates success. It's exciting to see that in action every day.

Jen

Sales Manager

What projects are you most excited about?

We empower staff technically, providing them the tools to help them help themselves in hopes to reduce IT dependency. We're working on fully automated user lifecycle management, on and offboarding by creating seamless communication between directories. Pairing with a flexible cloud based user store, we can automate a majority of user management.

Nate

IT Support Engineer

How has your career grown since starting at the company?

Since joining Funding Circle I’ve grown through four positions in about three years. They constantly give me the opportunity to learn and grow in my current role, but also allow me to explore parts of the business I might be interested in joining.

Kimmy

Compliance Monitoring Associate

What is your vision for the company?

Our culture and values drive our passion to do more to help our customers and local communities by providing financing to create and expand new and existing businesses while adding to job growth. Our vision is to create over one million jobs in the countries we currently service and eventually expanding that access to capital to other countries.

Alvaro

Head of US Servicing, Collections & Recoveries

What are Funding Circle Perks + Benefits

Funding Circle Benefits Overview

Competitive salary and true ownership in the business through company equity plan

Unlimited vacation and flexible working hours

Full health benefits insurance package, 401(k), and subsidized gym membership

Fully-stocked kitchens with free drinks and snacks

Regular social events, team bondings, employee-lead volunteer days, and club activities (such as [email protected], Running Club, Wine Club, and more)

Opportunities to learn, develop, and grow your career through global programs, team/functional training, and $300 annual flexible personal development benefit

Within walking distance of public transit

Culture
Eat lunch together
Intracompany committees
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Team workouts
In office Yoga every Wednesday!
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Catered lunch every Tuesday from a wide variety of popular Denver spots.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted every Thursday and for many special occasions.
Parking
We offer employees a parking subsidy.
Recreational Clubs
Relocation Assistance
Relocation available for some key roles.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Customized development tracks
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