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Manager of Enterprise Applications

| Greater Denver Area

The Opportunity: 

We’re seeking a Manager of Enterprise Applications to join our fast-paced company and help scale our enterprise applications, including Salesforce.com, Hubspot, and Zendesk, in support of all customer-facing functions. This person will report to the Chief Marketing Officer and will be responsible for a range of cross-functional roles and responsibilities including requirements analysis, architecture, implementation, and maintenance. This position requires a confident, self-directed worker who can learn quickly, work productively, prioritize/organize multiple projects, perform hands-on technical work, and collaborate well cross-functionally. This position will have one business analyst reporting to him/her.

Who we are:

Headquartered in Denver, Mersive Technologies is well-known as a market disruptor in the collaboration software space that has had 3 straight years of profitable operations and double-digit sales growth. This combination of innovation, rapid growth, and profitability make us a unique technology company. Our wireless collaboration products make the world’s meetings better by a more productive and engaging experience. Among our customers are over 30 Fortune 100 companies and Ivy League universities who use Mersive Solstice to make their workplace meaningful, connected and more enjoyable for everyone. Since launching Solstice in 2014 it has been deployed in over 100,000 meeting spaces through our worldwide sales and integrator partner network.

But who are we? We are a diverse team of over 160 talented people who genuinely care about our work, customers and each other. We promote a culture of innovation, trust and accountability. We believe that each team member brings a unique perspective and has the ability to genuinely make an impact here. We value transparency, intellectual honesty, hard work and community. Mersive is growing quickly, and we are looking for folks who like a challenge and aren’t afraid to break new ground in either technology or business models.

Responsibilities: 

  • Manage daily operations in hands-on fashion and provide user support for Salesforce.com, Hubspot, Zendesk, and other customer-facing software applications
  • Ensure that applications meet business requirements and systems goals and fulfill end-user requirements
  • Ensures proper integration, field mapping, and data integrity of shared data among systems using Salesforce.com as master data source
  • Ensure proper integration with back-office systems such as Netsuite and Flexera
  • Manages SQL Server databases for applications and aggregates their data into a data warehouse for business intelligence
  • Manages application budget and vendor relationships and activities
  • Documents and recommend improvements to workflows and business processes
  • Implements application enhancements and upgrades
  • Effectively manage and engage in multiple initiatives simultaneously
  • Hands on get it done attitude - we are looking for someone who will roll up their sleeves and get things done

Qualifications:

  • Advanced knowledge of architecting and administering Salesforce.com and other applications that integrate with Salesforce.com (eg, Hubspot, Zendesk)
  • Detail oriented with excellent written and verbal communication skills (you will be managing the systems, data and communicating this out to relevant stakeholders)
  • Prior experience leading customer analytics or sales operations highly desirable
  • Advanced knowledge of aggregating data from enterprise applications into a data warehouse for business intelligence
  • SalesForce Certified Administrator, Certified Advanced Administrator, or Certified Technical Architect
  • Demonstrated advanced problem-solving capabilities
  • Ability to successfully analyze and document information workflows
  • Cooperative attitude and flexible approach to a wide variety of situations
  • Ability to work independently and self-prioritize projects while keeping supervisor informed

Why Mersive:

  • Competitive compensation and benefits program 
  • Work/Life Balance, including a generous PTO plan.
  • Dogs welcome!
  • Culture of collaboration, integrity, authenticity and innovation.
  • High growth and endless opportunity
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • RustLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • KafkaFrameworks
    • PostgreSQLDatabases
    • SQLiteDatabases
    • RocksDBDatabases
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail

Location

Our company is in the trendy Rino area with plenty of bars and restaurants. Plus, the office is easy to get to since parking is provided!

An Insider's view of Mersive

How would you describe the company’s work-life balance?

Mersive’s work life balance is the epitome of work hard, play hard. We work extremely hard while we are here, but are encouraged to take the time we need outside of work to come back refreshed and ready to tackle the next project. Mersive helps us achieve the balance we need by giving us a generous PTO policy that we can utilize how we see fit.

Megan Dumas

Technical Writer

What does your typical day look like?

I get to the office around 7 am and try to catch up on my to-do list while it's still quiet. Once others start arriving, there's a mix of meetings, design discussions, solo and pair programming, code review, etc. There's always plenty to do, so the day goes fast, but I usually have time for a run on the Platte River Trail during lunch.

Joel Dice

Chief Architect

What makes someone successful on your team?

With Mersive’s growth we need people who are high-energy and excited about building new technology that has an impact. Our most successful employees are smart, creative, and enjoy collaborating with others to solve problems. Most importantly we hire people who value kindness and who will treat our customers and their coworkers with respect.

Michelle Anastasi

Chief People Officer

How do your team's ideas influence the company's direction?

My team is the company’s first cloud based SAAS product, so every day we are talking about how we can best utilize this to push out high value features to customers. We are always thinking of new and innovative ways to help our customers better understand and manage their meeting spaces.

Katie Jackson

Software Engineer

What are Mersive Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
100% company paid
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mersive's team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Our employees receive 48 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, giant connect 4, Jenga, and a pin-ball machine changed out every 3 months!
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Mersive offers employees professional development opportunities like onsite training courses, and the flexibility to attend job related conferences and seminars.
Cross functional training encouraged
Promote from within
Customized development tracks
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