Customer Support Associate

| Denver
Responsibilities
● Helping members through email and live chat with site navigation, digital content, eCommerce orders, and mobile app questions
● Managing multiple systems including Zendesk, Google Apps, other external web-based apps, and internal tools
● Working cross-functionally with other departments to achieve common goals
● Creating memorable experiences for our members, our team and yourself

Basic Qualifications
● Bachelor’s degree or equivalent
● Excellent written and verbal communication skills
● Strong attention to detail
● Ability to collaborate with co-workers to elevate our level of service and the team as a whole
● Thrive in a fast-paced and quickly changing environment
● An understanding of workload prioritization
Eligibility Requirements
● Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
● Must be willing to work in Denver, CO
● Must have unrestricted work authorization to work in the United States

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages

Location

999 18th Street, Denver, CO 80202
999 18th Street, Denver, CO 80202

Perks of working here

401(K) Matching
401(K)
Casual Dress
Company Equity
Company Outings
Dental Benefits
Health Benefits
Some Meals Provided
Unlimited Vacation
Vision Benefits
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