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Client Dashboard Specialist

| Greater Denver Area

The FareHarbor Onboarding Team is seeking a Client Dashboard Specialist in the Denver, CO office. The Onboarding Team dedicates their energy to new clients, providing individualized attention in their transition over to FareHarbor, the leading reservation software in the tours and activities industry. Methodical in nature and intentional with every action, Client Dashboard Specialists are experts in setting up a new client with a FareHarbor dashboard. If you’re a natural problem-solver, detail-oriented, and self-motivated, we need you to be the first to set our clients up for success with FareHarbor.

The ideal candidate is:

  • An excellent problem solver with a strong attention to detail and deadlines
  • Thrives in a fast-paced environment 
  • A task master comfortable juggling several projects simultaneously  
  • Naturally tech-savvy and prepared to learn a new software and keep up to date with product updates 

Responsibilities:

  • Interpret needs of different companies and customize their FareHarbor dashboard to best fit those needs
  • Become an expert FareHarbor user and stay on top of all new product updates
  • Communicate across teams to ensure client needs are met
  • Provide valuable feedback to the development team
  • Help develop, improve, and implement standard operating procedures

Bonus points if you have:

  • Experience with Close.io
  • Experience working in a startup environment
  • Experience with basic html, css, and markdown.

Benefits:

  • 23 PTO Days
  • Paid Holidays
  • 100% Paid Medical & Dental Insurance
  • 401k + employer matching
  • Downtown Denver Location
  • Social Hours & Events
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Location

1515 Cleveland Place, Denver, CO 80202

What are FareHarbor Perks + Benefits

Culture
Friends outside of work
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Parking
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