Social Media Manager - Sling TV

| Greater Denver Area

Sling TV L.L.C. provides an over-the-top (internet delivered) television experience on TVs, tablets, gaming consoles, computers, smartphones, smart TVs and other streaming devices. Distributed across a variety of strategic device partners, including Google, Amazon, Apple TV, Microsoft, Roku, Samsung, LG, Comcast, and many others, Sling TV offers two primary domestic streaming services that collectively include more than 100 channels of top content. Featured programmers include Disney/ESPN, Fox, NBC, AMC, A&E, EPIX, NFL Network, NBA TV, NHL Networks, Pac-12 Networks, Hallmark, Viacom, and more. For Spanish-speaking customers, Sling Latino offers a suite of standalone and extra Spanish-programming packages tailored to the U S. Hispanic market.  And for those seeking International content, Sling International currently provides more than 300 channels in 20 languages (available across multiple devices) to U.S. households. 

 

Sling TV is the #1 Live TV Streaming Service  Sling TV is a next-generation service that meets the entertainment needs of today’s contemporary viewers. Visit www.Sling.com. We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

 

Opportunity is here. We are Sling.

Job Duties and Responsibilities

We are looking for a talented Head of Social Media to join our fast-growing and dynamic team.  You will take a leadership role in planning and executing social media strategy across established and emerging social platforms that drive customer engagement and retention.  You will lead the social team (3 people) in conceptualizing, creating, promoting, and amplifying short and long form content for social media channels, as well as reporting and optimizing social media performance.  You will serve as an internal and external subject matter expert while working with cross-functional teams (Editorial, Marketing and PR).  You will have an understanding of best practices while challenging our existing assumptions and approach to social to make us best in class. 

 

The Responsibilities

Strategy and Reporting  

  • Define and drive our social media strategy including social channel prioritization, social content recommendations, copy and messaging development, and reposting initiatives across owned and partner social channels
  • Analyze data and compile weekly/monthly reports that include metrics on engagement, community growth, and customer acquisition
  • Benchmark and monitor competitor and industry leaders in social media to apply best practices and improve the overall social-media strategy

 

Campaign Management and Content Creation

  • Plan, produce, execute and optimize content and social media campaigns from the ground up, working with internal creative and media partners, as well as external creative agency and content partners
  • Ideate social-media centric campaigns, and work cross-functionally to support them
  • Work with third party partners and our internal legal team to create engagement-driving contests, sweepstakes, and give-aways
  • Build relationships with existing influencers, as well as seeking out new relationships, and create influencer marketing campaigns to drive brand awareness, channel growth, and engagement
  • In conjunction with PR, oversee on-site/event/in-production social media strategies and execution at major events, conferences, meetings, and other public activities.

 

Customer Dialogue

  • Manage day-to-day customer interactions alongside Customer Care
  • Ensure all social communication meets brand guidelines, standards, and tone

 

Teaching

  • Act as our resident expert on all things social, including best practices, testing emerging platforms, and competitive analysis
  • Lead a team of social media professionals, motivating and developing each individual

Skills - Experience and Requirements

  • Bachelor's degree with focus in Communications, Journalism, Marketing, or related field and/or combination of relevant experience 
  • 7+ years of social media experience with agency or consumer brand
  • A problem solver with a results orientation; strong project management and organizational skills
  • Strong communication skills to communicate effectively up, down, and across the organization
  • Ability to take initiative and act proactively
  • Strong team management and motivation abilities
  • Strong technical knowledge of social tools and external vendors

 

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • RedisDatabases
    • TeradataDatabases
    • AWSDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Proto.ioDesign
    • BasecampManagement
    • JIRAManagement
    • RallyManagement
    • WordpressCMS
    • SalesforceCRM
    • FreshdeskCRM
    • SWRVECRM
    • Adobe TargetCRM
    • RedpointCRM
    • MailChimpEmail
    • MandrillEmail
    • Exact TargetEmail
    • Adobe CampaignLead Gen
    • MyMoveLead Gen

Location

We have 2 headquarters in the Greater Denver area - you won't have to travel far! Business teams sit just south of DTC, while our IT team is downtown.

What are Sling TV Perks + Benefits

Sling TV Benefits Overview

Our downtown office is across the street from Union Station, so you can sit back, take the rail and walk a block to work. There's even a bike rack for those who bike to work! The vibe is industrial-tech with plenty of natural light and whiteboard space to collaborate with your team. We always have snacks, drinks, and coffee. We even encourage a competitive game of foosball, ping pong, or Guitar Hero.

Our corporate headquarters is integrated with the DISH HQ. Don't worry, if you like to take the light rail, we are near a stop and the Meridian circle has a shuttle on call! The building has real trees and a waterfall in the atrium, a cafe and 24-hour market. We also have ping pong tables for when employees want to take a break. The vibe is tech-trendy and encourages innovative thought with multiple breakout and meeting rooms.

Culture
Volunteer in local community
We have a robust Sling Cares program that partners with DISH Cares. Each year we have a day of service where we encourage all to give back. Many teams sign up together to foster team bonding!
Friends outside of work
Eat lunch together
Intracompany committees
Sling encourages employees to create a sense of community and provide support through resource groups. Some groups include: Women's Network, Out at DISH, African American Network, and Veterans Group.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
We have "LEAD," a leadership training program, dedicated to developing those interested in growing their career. One aspect of this training includes an unconscious bias training.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Many teams host team outings and team building events. Some include: happy hours, escape rooms, sporting events, and movie screenings.
Game Room
Our game room includes Ping Pong, Foosball, Video Games.
Happy Hours
Many teams host happy hours to celebrate occasions. There are also company-wide happy hours in collaboration with our resource groups and an Oktoberfest every year!
Parking
Our Meridian office includes a free onsite parking lot. Our downtown office does not have a parking lot, however there are many paid parking lots nearby as well as the rail station across the street
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Cross-department program, Career mentoring.
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