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Marketing Operations Manager

| Greater Boulder Area
The Role
JumpCloud is searching for a Marketing Operations Manager that will drive conversions through the funnel via process improvement , automation, and communications. You will be focused on converting leads into sales opportunities, in partnership with the sales team and the rest of the marketing team. You will leverage and help manage key internal tools, including Salesforce, Marketo, Drift, Salesloft, and more. The ideal candidate understands an inbound funnel, is analytical, and can align processes to key opportunities for funnel optimization.
Responsibilities
  • Create and Optimize Process. Based on key aspects of the funnel that are ripe for optimization, build automated and human-centric processes that will increase conversions through to sales opportunities and revenue. Where these processes already exist, look for opportunities to optimize.
  • Manage Platform Be the key marketing driver of Salesforce, Marketo, Drift, Salesloft, and other tools. Ensure that these are accurately implemented, that data is appropriately tracked, and that we are deploying the proper tools for the issue at hand.
  • Build Automation. Leverage automation opportunities to ensure optimal external facing communications and internal processes.
  • Manage Email and Communications. Manage the delivery of emails, drip tracks, product announcements, and other key communications. This includes email builds, database list segmentation and management, testing, and launch.
  • Drive Conversion. Ultimately, this role is aligned to driving conversions to sales opportunities and revenue. The ideal candidate is aligned to this over any specific tooling or best practices.
Skills / Qualifications
  • 3+ years of marketing operations experience
  • In depth experience with Salesforce and Marketo (or another marketing automation platform)
  • Strong analytical and process-design skills
  • Creative problem solver
  • Experience in B2B SaaS is preferred
What We Offer
  • The opportunity to own and shape a function within the marketing team for a fast scaling startup. The impact of your work will be evident on the company performance.
  • Data driven environment with best-in-class marketing data
  • Working with a team where your insights and expertise will be valued
  • Competitive salary and benefits
About Us
JumpCloud is a fast growing venture-backed startup located in Boulder, CO. Providing cloud-based identity management software, we are in the process of disrupting and modernizing a multi-billion dollar industry owned by legacy IT vendors. Our team is focused on delivering cloud-based directory services via a SaaS model. As a result we are solving some very difficult problems around identity, authentication, and security. This disruptive new technology called Directory-as-a-Service® is reinventing a two decade old monopoly, giving organizations freedom of choice with their IT solutions. We have a seasoned executive team, a supportive board, and a proven market. Please visit www.jumpcloud.com to learn more.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • PowerShellLanguages
    • Node.jsFrameworks
    • VueFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Located right off of Pearl Street, JumpCloud is close to the bus station, restaurants, breweries, and all that Downtown Boulder has to offer!

An Insider's view of JumpCloud

What’s the vibe like in the office?

A key trait for us is having an open, positive mind. We believe that taking the road less travelled - or at least exercising that path - will create new, different, and interesting ideas. We ask our teams to always consider the outside-of-the-box solution to a problem and encourage them to try those creative ideas.

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What makes someone successful on your team?

The course that we have charted is based on tremendous amounts of input and feedback from our entire team. As a company, our focus is clear and we don't want to vacillate or deviate from our mission. But, within that focus, our team influences a tremendous amount of what we do, don't do, and invest in.

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How do you make yourself accessible to the rest of the team?

I'm available pretty much anytime via email, Slack, phone, in person. More than the communication vehicles and time, I really like to dig in on projects with our teams. By working on important issues together as just another voice or hand to help, I think that helps the team feel that I'm accessible to them and there to help.

Rajat

CEO

What unique initiatives do you have that encourage innovation?

One of the core roles in our engineering group is called pathfinder. They are constantly looking at different areas of our product and future plans and coming up with innovative new ways to achieve these. These engineers lead sessions with cross-functional teams on how to leverage their innovations for competitive advantage in the marketplace.

Rajat

CEO

What are JumpCloud Perks + Benefits

Culture
Eat lunch together
Daily stand up
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and learns
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