Client Services Intern

| Greater Denver Area

**Local Denver college/university students only please**

As a Client Services Intern on the Marketplace Team, you will deliver superior service to our customers, which include both Reseller Agencies and Provider Practice clients. Client Services Interns provide exemplary customer service, optimal program management, and efficient project management in an effort to build and retain customer satisfaction.

What you will do:

  • Gather required campaign assets and deliver to appropriate internal teams in a timely manner
  • Ensure internal and external campaign kick-off meetings, with supporting documentation, are held when deemed appropriate
  • Communicate and deliver upon all program requirements and any special needs as defined for customers
  • Securing vendor items and company partnerships relevant to executing campaign and meeting reporting requirements
  • Work closely with Account Management and Product Development teams to monitor program delivery, and exceed client expectations
  • Assist in troubleshooting any issues
  • Assist with phone tracking and analytics vendors.
  • Coordination and execution of additional local market advertising
  • Ensure a thorough and complete QA of programs is completed prior to and during live campaigns

What you will bring:

  • Currently enrolled Junior or Senior undergraduate student at a local Denver college or university
  • Strong customer service background preferred
  • Proficiency in Microsoft Office, with emphasis on Excel and PowerPoint
  • Ability to prioritize workload and stay organized in a fast paced, high pressure environment with frequent interruptions
  • Basic understanding of digital media
  • Display a generally positive, can-do attitude
  • Must be detailed oriented

This is a 12 week long paid internship beginning mid-May through mid-August. The position will be approximately 40 hours/week. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
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    • jQueryLibraries
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    • SalesforceCRM


Downtown Location- your favorite coffee shop, restaurants, breweries, and nightlife are all steps from the office, as well as, transportation lines.

An Insider's view of Healthgrades

What’s the vibe like in the office?

The vibe is pretty chill; everybody dresses very casual, the newly designed office offers a lot of space for collaboration, great kitchens with free snacks and beer/cider/kombucha on tap. We also have 4-6 weeks of time off and flexible work schedules.


Program Management Director

What's the biggest problem your team is solving?

Evolving consumer expectations are pushing doctors and practice owners to adopt convenient, on-demand delivery of services. Getting doctors to appreciate these changes and mature their business can be a struggle. We’re taking a data-driven, analytical approach to prove that meeting patients' expectations can be a big win for growing their practice.


VP, Product Management

What makes someone successful on your team?

Good communication. Whether you are falling behind or cruising forward, being able to convey where you are and where you may need additional support really helps with productivity and learning.


Software Engineer

How do you collaborate with other teams in the company?

Even while working cross-functionally with several different teams, the multiple forms of technology in place make collaboration efficient – Zoom, Slack, Google Drive, etc. Our physical space is set-up nicely for face-to-face coordination with open office space, a big kitchen, and many meeting rooms. We also have plenty of quiet spaces.


Senior Product Marketing Manager

What are Healthgrades Perks + Benefits

Healthgrades Benefits Overview

Our inclusive package offers flexible options customizable for everyone – no matter what your family looks like.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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