Manager, Learning and Development

| Greater Boulder Area
Manager, Learning and Development
 
The Manager of Learning and Development will lead the learning and development function for JumpCloud. To begin the successful candidate will conduct assessments to determine priorities of training opportunities that will meet the short and long term goals of JumpCloud. They will be able to both design and deliver training to team members and customers of JumpCloud as well as training the trainer on curriculum that is focused on the strategic execution of our business plan.
 
For our internal audiences they will ensure successful execution of current training and development programs such as New Hire Orientation, Functional Bootcamps, Continuous Learning, and Manager Training. For our external audiences they will assure a better jump-start of the relationship with JumpCloud for new customers and that we have a solid offering and delivery of training options driving an increased level of customer satisfaction, adoption and retention for established customers.
Key Responsibilities:
  • Designs, plans, and implements corporate training programs, policies, and procedures through various platforms (classroom, webinars, virtual).
  • Consults with senior leadership, department heads, and managers, as needed, to assess the needs of staff and customers and develop programs to correspond to those needs.
  • Researches new training techniques and suggests enhancements to existing training programs to meet the changing needs of the organization as well as changes to the JumpCloud platform.
  • Contracts with vendors for employee participation in outside training programs.
  • Assesses the success of learning and development programs to ensure learning comprehension, knowledge retention, and incorporating behaviors that ensure employees and customers make the most of learning opportunities.
  • Develop and maintain course curriculum and distribute education support materials such as training handbooks, manuals, handouts, visual aids, course exams, and evaluation forms utilizing a variety of media to accompany learning sessions.
  • Train assigned instructors and management on effective techniques for training.
Qualifications
  • Bachelor’s Degree or equivalent.
  • 3+ years of professional training experience.
  • Demonstrated ability to successfully develop and deliver training programs utilizing skills in instructional design, program design & development and training technologies
  • Strong project management skill set, nimble and able to balance multiple and conflicting priorities.
  • Excellent communication, presentation, and facilitation skills.
  • Experience with LMS and learning portal technologies.
  • Analytical, process improvement, and planning skills.
Bonus points:
  • CPLP certification
  • Certification in personality assessments or communication tools (e.g., Insights, Crucial Conversations, DISC)
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • PowerShellLanguages
    • Node.jsFrameworks
    • VueFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Located right off of Pearl Street, JumpCloud is close to the bus station, restaurants, breweries, and all that Downtown Boulder has to offer!

An Insider's view of JumpCloud

What’s the vibe like in the office?

A key trait for us is having an open, positive mind. We believe that taking the road less travelled - or at least exercising that path - will create new, different, and interesting ideas. We ask our teams to always consider the outside-of-the-box solution to a problem and encourage them to try those creative ideas.

-

-

What makes someone successful on your team?

The course that we have charted is based on tremendous amounts of input and feedback from our entire team. As a company, our focus is clear and we don't want to vacillate or deviate from our mission. But, within that focus, our team influences a tremendous amount of what we do, don't do, and invest in.

-

-

How do you make yourself accessible to the rest of the team?

I'm available pretty much anytime via email, Slack, phone, in person. More than the communication vehicles and time, I really like to dig in on projects with our teams. By working on important issues together as just another voice or hand to help, I think that helps the team feel that I'm accessible to them and there to help.

Rajat

CEO

What unique initiatives do you have that encourage innovation?

One of the core roles in our engineering group is called pathfinder. They are constantly looking at different areas of our product and future plans and coming up with innovative new ways to achieve these. These engineers lead sessions with cross-functional teams on how to leverage their innovations for competitive advantage in the marketplace.

Rajat

CEO

What are JumpCloud Perks + Benefits

Culture
Eat lunch together
Daily stand up
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and learns
More Jobs at JumpCloud17 open jobs
All Jobs
Finance
Design + UX
Dev + Engineer
HR
Marketing
Product
Sales
Content
Content
new
Boulder
Finance
new
Boulder
Developer
new
Boulder
Developer
new
Boulder
Developer
new
Boulder
Developer
new
Boulder
Developer
new
Boulder
Product
new
Boulder
Product
new
Boulder
Marketing
new
Boulder
Design + UX
new
Boulder
Marketing
new
Boulder
Product
new
Boulder
Developer
new
Boulder