Client Success Payroll Specialist

| Greater Denver Area

Company Summary 

Vangst is a venture backed, high growth recruiting technology company. We have revolutionized the fastest growing industry in the world by connecting thousands of professionals with careers in cannabis. Through technology and a world-class team, Vangst supplies the cannabis industry with the best talent they need to grow their businesses.

What you will do 

As our Client Success Payroll Specialist, you will work alongside the Client Success team to provide world-class customer service to Vangst’s clients and employees. Your primary responsibilities will be the preparation and processing of weekly payroll for up to 1,000+ employees and ensuring accurate calculation of employee wages, tax withholding, and company deductions. You will be responsible for responding to all client and employee payroll inquiries and providing the highest level of customer support to our employees as they reach out with questions regarding their wages or hours worked. This position is classified as non-exempt and is a full-time hourly role working Monday - Friday, 9am to 5pm MT.

Who you are 

  • You thrive in a fast-paced, high-growth, rapidly changing start-up environment.

  • You are results-oriented and go the extra mile in all situations.

  • You are highly collaborative, juggling multiple projects at once while delivering materials on time and on point.

  • You are a strong team player who emphasizes team success over individual success.

  • You are confident!  You have excellent presentation and communication skills, are outgoing, and enjoy meeting new people.

Essential Duties and Responsibilities 

  • Ensure weekly hours worked batch is accurate for payroll processing and upload to Vangst’s payroll system platform

  • Send clients and candidates weekly email reminders to submit payroll timesheets and accurately review employee hours submitted

  • Respond to all incoming payroll inquiries using our Salesforce Ticketing System to ensure that pay discrepancies for clients and employees are resolved in a timely manner and all hours worked are accounted for the current pay-period

  • Process payroll on Tuesdays for Friday delivery to all employees and work with our finance team to conduct regular audits of payroll data and systems

  • Prepare reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages

  • Determine payroll liabilities by approving the calculations of employee federal and state income and social security taxes, and employer's social security , employment and workers' compensation payments 

  • Respond to any errors in payroll by reviewing past records and making any wage corrections or adjustments when necessary

  • Ensure payroll system (Kronos) is set-up, updated and maintained to reflect current employee base & pay groups, wages & compensation, related taxes and records

  • Serve as main point of contact for employees on all questions related to their paycheck and maintain employee confidence by keeping information confidential 

  • Process all employee terminations in Kronos with wages owed and work with HR to communicate final payment information to employee 

  • Maintain payroll guidelines by writing and updating policies and procedures

  • Provide Client and Candidate Success Team support as needed and respond to all employee and client questions by email and phone

  • Issue and distribute paychecks, manage direct deposit entries, benefits withholding, payroll deductions, garnishments and levies, flexible spending accounts, federal and state payroll tax deposits and returns, new hire reports, federal payroll summaries, W-2s, wage and hour law compliance, and paid leave, vacation and sick time reporting

  • Support the State registration and filing process for Unemployment, Department of Revenue, and other requirements in accordance to the State

What you’ll need to be successful in this role  

  • Associate’s Degree or higher preferred 

  • 4+ years experience in high-volume, hourly employee payroll administration 

  • Excellent interpersonal and communication skills, both written and verbal 

  • A strong sense of urgency and experience in dealing with employee payroll issues 

  • Meticulous attention to detail, excellent organization skills and ability to maintain productivity

  • Ability to provide exceptional customer service to internal and external customers by responding in a timely and professional manner to all inquiries via email and phone

  • Strong time management skills by planning and prioritizing work to accomplish all tasks

  • Ability to operate in a highly ethical manner with a strong enthusiasm for helping others 

  • Aptitude for numbers and exceptional commitment to accuracy 

  • Ability to manage large volumes of paperwork and take initiative by identifying needs and taking action prior to being asked

  • Strong attention to detail and ability to prioritize tasks and execute through constant follow-up communications 

  • Experience working with highly sensitive and confidential materials and the ability to maintain confidentiality in all situations

Additional Details  

  • This position is located in Denver, CO and includes competitive pay, benefits package (including medical, dental, vision), and 401k.

  • Vangst is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Applicants must be currently authorized to work in the United States on a full-time basis.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • LoopbackLibraries
    • Node.jsFrameworks
    • MySQLDatabases
    • HerokuDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • AsanaManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • CrelateCRM
    • MailChimpEmail
    • SendGridEmail


We're in the trendy North Cap Hill neighborhood that is easily accessible by RTD, bike or car and has great lunch spots including our favorite, Ace!

An Insider's view of Vangst

What’s the vibe like in the office?

Energetic! I’ve never worked somewhere so vibrant. Every single employee at Vangst is so passionate about what they do, and that’s reflected in the bustling office environment. All of our teams are incredibly collaborative too, so everyone gets to know each other well really fast – it truly feels like you’re going into work with your friends!


A/R & Collections Specialist

What projects are you most excited about?

I'm excited about the GIGS app that we're building. The app continues to evolve and change as we adjust to users' needs in a new and ever-expanding industry. It's fun to pivot with the product by adapting existing features and building new ones to meet the shared goal of a successful product.


Sr. Full Stack Developer

How does the company support your career growth?

My journey at Vangst started as a Recruiter. After two years on the Recruiting team I was given the opportunity to transition into a Sales Development Rep role. As an SDR, I now have the opportunity to help build out the new inside sales program for our organization, train all new hires, and help shape the future growth of the new team - Priceless!



How would you describe the company’s work-life balance?

Vangst inspires a strong work-life balance. You see a lot of hustle from everyone during the day in the office and we have a culture that shows you the return if you invest the extra hours. But when you need the flexibility, you’re able to work from home and feel the support of the team while you’re out of the office enjoying life!



What are Vangst Perks + Benefits

Vangst Benefits Overview

Vangst offers competitive pay, benefits package (including medical, dental, vision), and 401k. Vangst hosts monthly team happy hours and offers unlimited PTO.

Friends outside of work
Eat lunch together
Intracompany committees
Culture Committee
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Acme Co. hosts company outings Semi-annually.
Happy Hours
Happy hours are hosted
Pet Friendly
Professional Development Benefits
Lunch and learns
Promote from within
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