Technical Operations Engineer
SpotX, an RTL Group company, is the leading global video advertising platform that enables media owners and publishers to monetize premium content across desktop, mobile and connected TV devices.
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SpotX is seeking a talented Technical Operations Engineer who can contribute brilliantly to our Team as the technical lead for our top-tier Publishers and DSPs in our office in Broomfield, CO. You will need strong technical and communication skills to be successful in our fast-paced but casual tech environment. For this position, we are looking for a motivated, detail-oriented individual who isn’t afraid to get their hands dirty troubleshooting, providing technical expertise, and interacting with our top clients. You will get to work closely with almost all departments in the company, including (but not limited to) our Supply Operations, Demand Operations, Engineering, and Business Development teams. This is a constantly growing, highly talented team that adapts to what is needed in the company and in the industry, so you will need to be versatile and enjoy taking on new challenges.
Making an immediate impact:
The main technical lead for our premium publishers and DSPs
Recommend new initiatives to improve client success
Assist internal Operations teams with technical inquiries
Maintain deep knowledge of SpotX technologies for both publishers and DSPs
Triage, prioritize, categorize and resolve production impacting incidents
Attend client-facing meetings as the Technical Lead
Developing and organizing support documentation
Handling issues in tickets via a ticketing system
The direct line between Operations and Engineering
Needed SpotX’er talents:
2 - 4 years Adtech experience/knowledge
2 - 4 years technical support / troubleshooting experience
Ability to work as the technical lead in satellite offices
Knowledge of VAST, VPAID, ad servers, DSPs, ad exchanges, and SSPs
Programming experience in HTML, CSS, XML, Python, SQL
Ability to translate technical details to any audience
Experience in analyzing issues, distilling and communicating their relevant aspects
Strong problem-solving/analytical skills, initiative, eagerness to learn, and ability to work independently within a team structure
Experience using various web debugging tools, such as Charles, Firebug, Fiddler, Chrome tools, etc.
Comfortable at a shell prompt (Unix/linux experience)
Flexible personality - must be willing to handle additional responsibilities as assigned or required
Bonus SpotX’er talents:
Experience working with online video, CTV apps, mobile apps
Understanding of source control (i.e. GIT)
Docker or other container platforms
Unlimited PTO (work it out with your team first!), company closed from Christmas to New Years
Work in a fun, casual team environment
Benefits such as medical, dental, 401(k)