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Manager, Site Reliability Engineering

| Greater Boulder Area

Why Carbon Black?

At Carbon Black, you’ll have the chance to create an impact in the ever-evolving cybersecurity space. Our advanced technology takes on even the toughest challenges and stays ahead of the latest threats. If you want to join an agile company that’s building innovative technology in the cloud, Carbon Black is the place for you. Inspired by passionate people who are dedicated to making the world safer, it’s no wonder we’ve been named a “Top Place to Work” by the Boston Globe for four consecutive years. Join us!

What You’ll Do

  • Scale, manage and build a high velocity, high-impact team within the Site Reliability Engineering (SRE) organization
  • Key responsibility for the reliability and performance of our 24x7x365 mission critical services and products.
  • Ensure the overall success of SRE-centric operations within Carbon Black products.
  • Provide team leadership to team responsible for infrastructure architecture, scaling its capacity to meet the demands, optimize performance/cost, and overall compliance.                               
  • Provide direction around operational process, tooling, visibility, and other business-aligned initiatives.
  • Ensure cloud-based architectures meet availability and recoverability requirements
  • Deep understanding of the latest tech solutions, trends, and ability to dive into the details of the architecture as needed.
  • Provide coaching and career development to team members and build trust
  • Work with the Team Leads within the group to identify areas of improvement, prepare architecture road maps, and advocate to the Product Management group.

What You'll Bring

  • B.S. in Computer Science or equivalent experience
  • Ability to think and lead at a high level, but also capable of working hands on
  • Minimum 1 year of leading technical teams
  • Minimum of 5 years of experience with technical operations and software development
  • Solid understanding/experience of web services, databases and relating infrastructure/architectures
  • Excellent Troubleshooting Skills
  • Experience supporting enterprise-level SaaS products
  • Security Experience a plus
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • ScalaLanguages
    • HTMLLanguages
    • D3JSLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Located in the Pearl Street Mall, it’s a prime location for employees who like to hike, enjoy great restaurants, or love to grab pints at the brewpub.

An Insider's view of Carbon Black, Inc.

How would you describe the company’s work-life balance?

The company believes in work-life balance. If I ever had a family obligation or wanted to check out early to start a vacation, I’ve never been given a hard time. It’s all about getting your work done but if you need to take off to get oil changed or something, don’t sweat it. I never felt pressured to be here from 9-5 or sit in traffic.

Matt

Product Manager

How do you collaborate with other teams in the company?

Our vision is to create an organization with highly performing self-organizing teams. When we first embarked on our Agile Transformation, we looked at how we wanted to reorganize ourselves in a way that would make it easy for developers, quality engineers, UX, and product owners to collaborate.

Safaa

Senior Director of Agile Program Management

What does career growth look like on your team?

We consider the Sales Development Representative Program an important first step in building out the foundation of a future leader. Whatever your first steps are at Carbon Black won’t be your last. Our program isn’t just about getting SDRs to be a good quota carrying rep; it’s also about helping them develop the next best step in their careers.

Susan

Sr. Director, Corporate Sales

How do you make yourself accessible to the rest of the team?

My leadership style is all about empowering my teams. I work in a way that is transparent and honest and want to help people achieve personal and professional goals. I want to foster technical abilities and make sure our people are keeping up with the leading edge technologies.

Tarun

VP of Product Infrastructure & Operations

What are some social events your company does?

Our culture club, Life at Cb, focuses on a range of events. From company parties and sports leagues, to philanthropy and learning and development, there's a ton of ways we get together. Also, a lot of communities were created by our employees, such as the Hiking Club, Women in the Workplace, and more.

Ashley

Talent Brand Ambassador

What are Carbon Black, Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
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