Senior Product Designer

| Greater Boulder Area
Delivering great user experiences is one of the core values upon which Recurly has been built. Whether it’s designing a marketing web page or crafting the very user interface our customers rely on to run their businesses, the Design Team is involved at every step. We’re responsible for creating the brand promise customers have in their first interaction with Recurly and ensuring that we deliver on that promise in the product itself. 
Subscription businesses around the world rely on our product every day to secure critical billing information, invoice and communicate with their customers and evaluate their reporting data. It’s crucial that our brand and product experience communicate confidence and credibility at every step. 
As a Product Designer at Recurly, you’ll be part of a small but impactful team as you help us evolve the next generation of the product. In your role,, you’ll empathize with our customers’ needs, create scalable design systems, and deliver beautiful and intuitive interfaces. You’ll be called upon to work through design challenges large and small, from the micro interactions of customer onboarding to complex and thorny design problems (like making it easy for our customers in Chicago to apply the correct “amusement tax”). But you won’t do it alone. You’ll work as a partner with product managers, engineers, and other designers putting Design Thinking to work to bring it all to life. And of course, you’ll have our lovely style guide as a foundation for all the great work you deliver.

You’ll Fit Right in if You:

  • Have a strong portfolio of product design with insight into your process
  • Embrace constructive criticism as part of the design process and can clearly articulate your design decisions
  • Have experience working with a product style guide
  • Have incredible visual and interaction design skills, but you’re also comfortable talking about systems and strategies
  • Aren’t afraid to fail and love to iterate quickly
  • Pride yourself on unparalleled collaboration skills and you look forward to partnering with PMs, engineers, and other designers to create beautiful products in an agile environment
  • Know empathy is the most important design skill you possess
  • Love getting input from users and dread making decisions without it

Requirements:

  • Confidence with visual design and prototyping applications. We like Sketch and Invision (they’re a VIP customer)
  • Familiarity with front-end programming You should know which parts of your design require HTML, CSS, or JavaScript as well as how they impact or are affected by the back-end.
  • Thinking in scalable systems, not one-off solutions
  • You’ve partnered with Product Managers or Researchers to create user testing plans to confirm hypotheses for new feature ideas, or current feature sets that need improvement
  • You’ve participated in user experience research and usability studies
  • Experience creating wireframes, site maps, personas, competitive audits, storyboarding and user journeys
  • Positive attitude and the knowledge that any design problem is interesting if you make it one
  • Excellent interpersonal, communication, and analytical skills
  • 10+ years designing for digital products.

Design at RecurlyRecurly is committed to strong user experience from the CEO on down and sophisticated design is a top priority here. You’ll be part of a small but growing design team with the opportunity to tackle interesting challenges on a daily basis.  
Our Recurly Team Dribbble Page will give you a sense of the overall aesthetic as well as our Company Website. 
Product Screenshots
Recurly App Screen Examples
Product UI Kit
Activities Design Workshop
Web Content Examples
Recurly Website
Maximizing Revenue
Subscriber Retention
Benchmarks
Recurly Blog 
PDF Examples
Blueprint for Subscription Success
Minimize Churn and Maximize Revenue
Revenue Optimization Engine
Holiday Infographic
About Recurly
Recurly is an enterprise-class subscription management platform that cuts through the complexity of subscription management to optimize and automate revenue growth. Founded in 2009, Recurly uses an open platform approach to easily connect with a broad variety of back-office systems. In addition to enabling lightweight and flexible custom integrations, Recurly also has powerful out-of-the-box integrations with enterprise solutions like Salesforce, NetSuite, and Avalara to provide efficiencies through end-to-end automation of billing events throughout the customer lifecycle.
Recurly's flexible architecture, coupled with deep expertise in the payments industry is validated by the billions of dollars in transactions the company processes each year. Thousands of companies worldwide depend on Recurly to manage and optimize their rapidly-growing subscription businesses.
Offices located in San Francisco, California, Boulder, Colorado and New Orleans, LA.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • ProductPlanManagement
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail

Location

Our Boulder office is two blocks from the Pearl Street Mall, in the heart of downtown Boulder with a mix of shops, restaurants, bars, and gardens.

An Insider's view of Recurly

How would you describe the company’s work-life balance?

Recurly has an excellent work-life balance. We have a great office with plenty of space and rooms for collaboration or for quiet if you need them. Food, snacks, and drinks are provided and we often have great office events. Recurly offers work from home and unlimited PTO. At Recurly we have a work hard, get shit done and live your life mentality.

Ross Hosman

Head of Information Security

What projects are you most excited about?

At Recurly, we always try to innovate and identify better solutions for our merchants. I am really excited about the machine learning projects at Recurly. These are challenging problems where we can leverage our data to deliver a great product for our merchants.

Vineet

Data Scientist

How has your career grown since starting at the company?

I have been able to reach the next level technically, and have greatly increased my ability to improve the work of everyone around me.

Dania Simmons

Technical Lead

How do you empower your team to be more creative?

At Recurly, we are always seeking new and more efficient ways of getting work done. Solving complex problems and incremental improvement is in our DNA. We encourage collaboration on innovative ideas and new methods, experiment often, and debrief on the results. This cycle uncovers insights that drive efficiency and effectiveness.

Stacey Snyder

Director of Quality Assurance

What's the biggest problem your team is solving?

Our merchants are reaching for the stars. The Customer Success team… we are the partner with a rocket ship.

Lucien Heart

Senior Customer Success Manager

What are Recurly Perks + Benefits

Recurly Benefits Overview

We offer a comprehensive benefits plan to employees, their spouse or their domestic partner, and their children.

In addition to the full benefits, we provide some great perks such as 401K, Company Equity, Flex Time Off, Catered Meals Daily, Social Events, Training/Development, Casual Dress, Pet Friendly and much more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
We have a Recharge committee that is devoted to planning office events and volunteer days. We also have employee led groups for shared interests such as happy hour, hiking and book clubs.
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer an FSA for both health care ($2,700) and dependent care ($5,000). We offer a Health Savings Account (HSA) and the company contributes $600 for individuals and $1,200 for families each year.
Dental Benefits
The Guardian dental PPO covers up to $2,000 annual maximum per person in dental costs a year.
Vision Benefits
Vision coverage is offered through VSP as a PPO plan.
Health Insurance Benefits
We offer two Cigna plans; a low deductible ($250) and a high deductible health plan ($1,500) plan. The HDHP is linked to the HSA. We also offer Kaiser Colorado.
Life Insurance
Basic life and AD&D and the option to elect voluntary life & AD&D
Pet Insurance
Coverage is through Nationwide Pet Insurance.
Retirement & Stock Options Benefits
401(K)
Recurly's 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Recurly offers up to 6 weeks paid and 12 weeks of unpaid (runs concurrently), job-protected leave per year, as well as maintained health benefits.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We believe in providing a great work/life balance and flexibility at Recurly. FTO is not earned or accrued, and does not consist of a set number of days per year for full time exempt employees.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We have two options. The Parking Spending Account is used to pay for eligible parking expenses near our office. EcoPass is offered for those that commute to work via bus and light rail.
Company Outings
Recurly has quarterly team outings, including a company-wide annual holiday party, for all employees and a guest and summer events.
Free Daily Meals
We provide free breakfast on Monday, Wednesday. Employees get free lunch on Tuesday, Thursday, Friday.
Stocked Kitchen
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Promote from within

Additional Perks + Benefits

Recurly also offers various other benefits such as an Employee Assistance Program, Legal Services, Identity Theft, and Travel Assistance Services.

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