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Business Analyst

| Greater Denver Area

The Opportunity

Mersive is a rapidly growing software company in downtown Denver that offers an award-winning wireless collaboration product suite that is transforming how teams work and learn in meeting spaces of all sizes. We’re seeking a Business Analyst to join our fast-paced company to help us scale our enterprise applications, including Salesforce.com, Hubspot, and Zendesk, in support of all of our customer-facing functions. This person will report to the Manager of Enterprise Applications and will be responsible for requirements collection, process mapping / compliance, basic systems administration, data cleansing, and basic reporting. This position requires a confident, self-directed worker who can learn quickly, work productively, juggle / prioritize multiple tasks, and collaborate well cross-functionally.

Requirements & Qualifications

  • Listens, synthesizes, and writes accurate, concise requirements
  • Translates complex information into concise, readable, unambiguous language and uses graphics as much as possible to encourage understanding
  • Translates requirements into functional specifications and/or process diagrams
  • Extracts, aggregates, and normalizes data from various sources
  • Creates basic ad hoc and regularized reports
  • Writes test cases and participates in testing
  • Collaborates and communicates in self-directed fashion with cross-functional stakeholders in sales, marketing, service delivery, and customer support
  • Demonstrates flexibility and versatility, adapting to different roles and working styles as called for by the team and project
  • Clearly articulates the business context to the internal teams and technical concepts to business audiences
  • Hands on get it done attitude. We are looking for someone who will roll up their sleeves and get things done

Qualifications

  • Basic system administration skills for Salesforce.com and other applications (SalesForce certification is desirable)
  • Prior experience ensuring data integrity / cleanliness in multiple systems
  • Demonstrated problem-solving capabilities
  • Ability to successfully analyze and document information workflows
  • Cooperative attitude and flexible approach to a wide variety of situations
  • Ability to work independently and self-prioritize tasks while keeping supervisor informed
  • Excellent written and verbal communication skills

Mersive offers competitive compensation and benefits providing choice and flexibility for our employees. Our offerings include:

  • Comprehensive medical, dental and vision plans
  • Generous PTO plan
  • Company paid Life, AD&D, STD and LTD insurance
  • 401(k) retirement savings plan
  • Stocked kitchen with snacks and beverages
  • Collaborative, open and pet friendly work environment
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • RustLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • KafkaFrameworks
    • PostgreSQLDatabases
    • SQLiteDatabases
    • RocksDBDatabases
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail

Location

Our company is in the trendy Rino area with plenty of bars and restaurants. Plus, the office is easy to get to since parking is provided!

An Insider's view of Mersive

How would you describe the company’s work-life balance?

Mersive’s work life balance is the epitome of work hard, play hard. We work extremely hard while we are here, but are encouraged to take the time we need outside of work to come back refreshed and ready to tackle the next project. Mersive helps us achieve the balance we need by giving us a generous PTO policy that we can utilize how we see fit.

Megan Dumas

Technical Writer

What does your typical day look like?

I get to the office around 7 am and try to catch up on my to-do list while it's still quiet. Once others start arriving, there's a mix of meetings, design discussions, solo and pair programming, code review, etc. There's always plenty to do, so the day goes fast, but I usually have time for a run on the Platte River Trail during lunch.

Joel Dice

Chief Architect

What makes someone successful on your team?

With Mersive’s growth we need people who are high-energy and excited about building new technology that has an impact. Our most successful employees are smart, creative, and enjoy collaborating with others to solve problems. Most importantly we hire people who value kindness and who will treat our customers and their coworkers with respect.

Michelle Anastasi

Chief People Officer

How do your team's ideas influence the company's direction?

My team is the company’s first cloud based SAAS product, so every day we are talking about how we can best utilize this to push out high value features to customers. We are always thinking of new and innovative ways to help our customers better understand and manage their meeting spaces.

Katie Jackson

Software Engineer

What are Mersive Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
100% company paid
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mersive's team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Our employees receive 48 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, giant connect 4, Jenga, and a pin-ball machine changed out every 3 months!
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Mersive offers employees professional development opportunities like onsite training courses, and the flexibility to attend job related conferences and seminars.
Cross functional training encouraged
Promote from within
Customized development tracks
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