Hello, we're Upserve

Upserve is a leading full-service Restaurant Management Platform. In a single platform, Upserve offers cloud POS, actionable analytics, and seamless integration with leading 3rd party restaurant apps. Thousands of restaurants use Upserve to manage relationships with more than 32 million active diners to serve over 23 million meals per month.

Why Work with Us?

Above all else, all Upserve employees are united in our shared passion for the hospitality industry, our product, and the impact we can have on the owners and operators we serve. We have a track record of success, with 100%+ growth in the last 3 years.
We are

Productive,

Collaborative &

Stimulating

An Insider's view of Upserve

123

What’s the vibe like in the office?

The Colorado office is a great office to be a part of. The employees get along great and we have a ton of fun after work hours. We have a fun committee who plans work activities, we do weekly happy hours, wellness weeks, and are even participating in kickball this summer.

Holly Conflitti

Customer Support Specialist
123

What does your typical day look like?

Being a Customer Success Manager at Upserve, I can say no two days are ever the same. The common thread of my days is collaboration, working with our support staff, other customer success managers or our customers. My days are focused on making sure that I am providing the best information to our customers to enrich and grow our partnership.

Heather Mercado

Customer Success Manager
123

What makes someone successful on your team?

Being flexible and open is most important. A person who is ready to help their fellow teammates but who is also receptive to the help their teammates offer in return will find success at Upserve. Every shift is different, so being prepared for new and difficult challenges definitely will prepare someone for success on our team.

Ryan McCombie

Customer Support Specialist
123

How do your team's ideas influence the company's direction?

Support is a front line for feedback about customer's immediate problems and issues with our products. While we are fixing any given issue, we receive feedback from the client about how this particular feature could work better or even suggestions of things they would like to see. We are able to take that feed back to our Dev and Q/A teams to shape

Brandon Eversoll

Manager, Customer Support

We're Hiring

We're
Hiring

Where we are

Located right in LoDo- the bustling downtown area with great dining, shopping, and Union Station just blocks away!
999 18th Street, Denver, CO 80202

Perks + Benefits

Health Insurance & Wellness
Dental Benefits
Dental Benefits
Vision Benefits
Vision Benefits
Health Insurance Benefits
Health Insurance Benefits
Wellness Programs
Wellness Programs
Retirement & Stock Options
401(K)
401(K)
Performance Bonus
Performance Bonus
Child Care & Parental Leave
Generous Parental Leave
Generous Parental Leave
Flexible Work Schedule
Flexible Work Schedule
Vacation & Time Off
Unlimited Vacation Policy
Unlimited Vacation Policy
Generous PTO
Generous PTO
Paid Volunteer Time
Paid Volunteer Time
Paid Holidays
Paid Holidays
Perks & Discounts
Casual Dress
Casual Dress
Commuter Benefits
Commuter Benefits
Company Outings
Company Outings
Game Room
Game Room
Professional Development
Job Training & Conferences
Job Training & Conferences
Diversity Program
Diversity Program
Jobs at Upserve3 open jobs
All Jobs
Operations
Operations
new
Denver, CO
Operations
new
Denver, CO

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ElmLanguages
    • ReactLibraries
    • React NativeLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • AxureDesign
    • BalsamiqDesign
    • InVisionDesign
    • SketchDesign
    • XDDesign
    • Lean DesignDesign
    • HCDDesign
    • SalesforceCRM
    • MarketoLead Gen

Our funding history

  • $1M in Funding
  • $7.5M in Funding
    Investors: Index Ventures, Greylock Partners, First Round Capital, NextView Ventures, Lowercase Capital
  • $12M in Funding
    Investors: Shasta Ventures, NextView Ventures, Index Ventures, Greylock Parnters
  • $20M in Funding
    Investors: Pritzker Group Venture Capital, Shasta Ventures, NextView Ventures, Index Ventures, First Round Capital
  • Investors: Vista Equity Partners
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