Jobs at GigSmart
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Inside Sales Representative

GigSmart
Greater Denver Area
4 days ago
+26
GigSmart is seeking a positive and hardworking individual who will be responsible for outbound sales in a call center environment. In this role you will work with customers who have already downloaded our application to help them with any questions or concerns, as well as be responsible for targeting business prospects for installation. The Inside Sales Representative will play a key role in achieving our ambitious application growth objectives.

Marketing Intern

GigSmart
Greater Denver Area
4 days ago
+26
Overview GigSmart is a mobile technology start-up that is close to completing our development phase and preparing to launch the organization’s go-to-market strategy. We are looking for an enthusiastic marketing intern to join our marketing department and provide creative ideas to help achieve our mobile app adoption goals. As a marketing intern, you will work very closely with GigSmart’s President driving the adoption of our mobile technology

Business Intern

GigSmart
Greater Denver Area
4 days ago
+26
GigSmart is a mobile technology start-up that is growing rapidly. We are seeking an energetic, enthusiastic and responsible intern to join our growing team. In this position, you will be expected to learn the ins-and-outs of our daily routines and procedures. You will focus on learning how our organization runs. Ultimately, you will gain broad experience and should be prepared to enter any fast-paced work environment.

QA Engineer

GigSmart
Greater Denver Area
1 week ago
+26
We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and regression tests to ensure product quality. QA engineer responsibilities include debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts). Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.

Customer Support Representative

GigSmart
Greater Denver Area
1 week ago
+26
Manage and respond to incoming calls, live chat and email support tickets. Understand and be able to communicate GigSmart’s mission and values through all interactions with customers. Drive KPIs including time to first response, ticket close rate, and rate of one-touch ticket closure. Help advocate for the customer by identifying pain points in our processes and policies. Serve as an escalation point for high touch tickets, or those requiring special resolution. Help to develop the customer support profession through sharing knowledge, experimenting with new innovations, and discussing best practices. Increase customer satisfaction and build loyalty by providing amazing, personal customer support. Ensure our outsourced team is up to date on all new GigSmart processes and features. Own critical customer communications, such as incident and outage reporting. Advocate for customers by gathering, prioritizing and communicating feedback to internal product and tech stakeholders. Analyze statistics and compile accurate reports.

IT Technician

GigSmart
Greater Denver Area
1 week ago
+26
GigSmart is seeking an experienced IT Technician to assist on various IT projects and provide technical recommendations for servers, and data networks with a focus on network security. The IT Technician will support GigSmart’s networks, systems and tools that keep the business growing and our information safe.